Operations Manager at Estrada International Staffing Solutions

Welcome to Estrada International Staffing Solutions, a strategic boutique specialist recruitment consulting firm, serving clients with expertise recruitment services across all sectors ranging from Banking, Insurance, Oil and Gas, Telecommunications, FMCGs and Construction with the aim to satisfy their recruitment needs.

We pride ourselves in the finesse we adopt in our recruitment service delivery, matching the expectations of unique talents to that of our clients, to effect positive change management aimed at career growth and achieving organizational objectives.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lagos

Responsibilities

• Ensure smooth coordination across departments to deliver exceptional guest experiences.
• Implement and monitor standard operating procedures to maintain operational efficiency.
• Supervise, train, and mentor staff to foster a culture of excellence
• Conduct performance evaluations, identify training needs, and support professional growth.
• Monitor guest feedback to ensure satisfaction and address concerns promptly.
• Implement service improvement strategies based on feedback and industry best practices.
• Develop and manage operational budgets, controlling costs while optimizing resources.
• Oversee procurement and inventory management to ensure resource availability.
• Collaborate with senior management to develop and execute strategic initiatives.
• Identify areas for operational improvement and implement innovative solutions.
• Support business development efforts by enhancing operational capabilities.

Application Closing Date
Not Specified.