IT Support Officer at the Place (Smackers Limited)

The Place - We are a fast growing, world class, and dynamic, multi-billion Nigerian conglomerates, established and managed by a team of professionals with decades of management consulting and accounting experience/ training from Arthur Andersen (now KPMG in Nigeria). We are a profitable player in the QSR sector of the Hospitality industry in Nigeria with great prospects and staff strength of over 1000 employees. Currently, our operations span across 17 locations in Lagos and Abuja, Nigeria, with rapid expansion plans to penetrate more locations in the short to medium term.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Ibadan, Oyo
Job type: Full-time

Job Summary

• IT Support Officer will be mainly responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Responsibilities

• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Install and train end users of club lightings and controllers
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses

Requirements

• Candidates should possess an OND / Diploma in Computer Science or related field
• No years of experience is required. However, a plus.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively
• Candidate must be residing or be willing to relocate to Ibadan.

Remuneration
Our remuneration is very attractive and includes our profit-sharing scheme.

Application Closing Date
Not Specified.