State Head - Merchant Acquiring at Fairmoney Microfinance Bank - 5 Openings

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: State Head - Merchant Acquiring

Locations: Calabar - Cross River, Anambra, Owerri - Imo, Yenegoa - Bayelsa and Enugu
Employment Type: Full-time

Description

• The State Head for Large Merchant Acquisition will spearhead the acquisition efforts for high-value merchants across various key sectors, focusing on those with a minimum monthly turnover of N6 million per terminal and N30 million per month.

Key Responsibilities

• Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber).
• Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers.
• Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals.
• Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization’s solutions for mutual satisfaction.
• Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges.
• Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections.
• Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns.
• Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction.
• Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition.
• Product Knowledge: Develop a comprehensive understanding of the organization's products and services, guiding others and effectively communicating value propositions to merchants.

Requirements

• Bachelor’s Degree in Sales and Marketing or related fields.
• 8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants.
• Strong communication and interpersonal skills.
• Proven track record of success in key account management, preferably within the fintech industry.
• Experience in managing high-performing sales teams.
• Flexibility, result-oriented mindset, and a strong work ethic.
• Self-motivated and capable of working independently to meet and exceed sales targets.
• Previous experience in Customer Service is a plus.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development.

Application Closing Date
Not Specified.