Project Coordinator at EHA Clinics

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the position below:

Job Title: Project Coordinator

Location: Kano
Employment Type: Full Time
Reports to: Project Manager

Mission Objective

• The REACH program is dedicated to closing healthcare gaps by bringing quality and affordable services directly to communities. 

Duties And Responsibilities 
Purpose:

• Develop processes, subject-matter guides, playbooks, SOPs and workflow documents as required.
• Develop learning materials and deliver in-house trainings within the role’s technical field of work.
• Collect, analyze, and visualize project, business, and operational data as required specifically for targeted communication and reporting requirements.      

Engagement:

• Work closely with program managers, project managers, and other project support functions to monitor, facilitate, and assure compliance with REACH project management method, requirements, and standards at all times during project delivery (active support and problem-solving function).
• Collaborate with the communications team to align website content creation, blogs, newsletters, marketing materials / email, presentations and pitch decks.
• Regularly prepare a variety of technical, management, activity and status reports for a number of internal and external stakeholders.
• Recommend changes to processes to improve alignment of services with business/program objective.

Delivery:

• Timely production of contractual deliverables for clients (monitoring and control function).
• Continuously identify and track project issues, bottlenecks, challenges, and risks; escalate to management or resolve as appropriate.
• Ensure and validate the quality of all project documentation and project management products across REACH’s portfolio by continuously administering and improving the appropriate in-house processes and tools.
• Organize data on overall project performance illustrating issues affecting quality against metrics.

Targeted Specialized Knowledge

• College or university Degree in the Social Sciences, Statistics, Business Administration, Economics, Public Health or another relevant field; a Master’s degree is an advantage 
• Advanced computer skills, particularly in Excel / Google Sheets, database and statistical applications
• Minimum 5 years of work experience with demonstrated results in project, program and / or portfolio management; combination of nonprofit and for-profit sector experience preferred
• Minimum 2 year of work experience with demonstrated results in data collection, data analysis, data visualization, survey design, statistics and / or field-level M&E or quality assurance
• Strong technical writing skills, including management and / or programmatic reports, project proposals, scientific manuscripts, SOPs and / or manuals;
• Demonstrated research and presentation skills; at least one presentation given at an external event (conference, panel, etc.); Experience designing and delivering training / workshops;

Key Areas of Note:

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees.
• We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Application Closing Date
Not Specified.