Quality Assurance Team Lead at BIC Nigeria

BIC® products are known and appreciated all over the world for their quality, their affordability and ease of use. The ballpoint pen, the pocket lighter, the one-piece shaver are all part of the daily lives of millions of consumers. These products make BIC® one of the best known international brands, present in 3.2 million retail outlets, in more than 160 countries. As we explore the tremendous opportunities ahead, we have a need for dedicated and dynamic employees to help build our team.

We are recruiting to fill the position below:

Job Title: Quality Assurance Team Lead

Job ID: 6897
Location: Sagamu, Ogun
Job type: Full-time

Main Duties and Responsibilities

• Coordinate all Quality Management System (QMS) activities in the Plant.
• Coordinate all Quality related RCA with applicable action plan.
• Ensure document control for policies, procedures, and processes are maintained.
• Preparation of applicable Process SOPs and technical specification
• Follow up on equipment use, maintenance, modification, and procurement for the Laboratory.
• Document Process/product Change control Management System and ensure corrective and preventive actions (CAPA) are implemented.
• Coordinate Quality Control Laboratory activities/Process control for Raw, Packaging Materials and Finished good analysis.
• Work closely with SON for renewal of applicable certificate.  
• Conduct Quality Risk Management for all Process stages and ensure mitigation plans are established and followed up.
• Anchor and Participate in all Product complaint processes and ensure RCA analysis are carried out to prevent reoccurrence,
• Work closely with relevant departments to ensure conformity with packaging designs, specifications.
• Engage in Suppliers /Vendor audit and evaluation for local vendors.
• Preparation and co- approval of Packaging material artworks for new and existing vendors.
• Ensure compliance to cGMP of manufacturing processes and personnel.
• Conduct QMS   trainings for operations departments. (Production. Engineering, QA/QC, Warehouse).
• Track daily process/Product deviation for applicable investigation.
• Carry out Process validation and Equipment Qualifications.

Key Performance Indicators

• Zero Product Recall
• No customer complaint resulted from process failure or poor-Quality checks.
• Achieved Customer Satisfaction through customer feedback.
• Acquire all regulatory and compliance licenses for the business operations with all relevant government bodies
• The quality aspect in Overall Equipment Effectiveness is achieved and sustained
• Achieved >95% Quality training planned for the year.

Job Specification
Academic qualifications

• B.Sc / HND in Chemistry, Industrial Chemistry or any other Science related discipline with over 5 years working experience in FMCG, Pharmaceuticals , Plastic industries preferably a supervisory role.
• Previous experience as Quality Officer/ Team lead or Supervisor.

Professional qualifications:

• Member of Institute of Chemist of Nigeria (a plus)
• Strong knowledge of QMS.
• Strong Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Strong management skills with ability to supervise multiple teams
• Strict adherence to company standards and safety procedures

Required Skills:

• Displays Strategic Agility: Understands and leverages LSNL/BIC business model, thinks strategically, generates breakthrough ideas, thinks global; acts local
• Drives for Results: Plays to Win! translates strategies into rigorous plans, seizes opportunities
• Champions MPD: Masters BIC Universal Business Language, delivers first time accuracy, ensures Safety/Quality
• Engages Others: Leads by example, delivers impactful communications, promotes teamwork and inclusion, works across borders & boundaries
• Acts with Courage: Addresses issues, takes risks, makes timely decisions
• Develops Self & Others: Invests in oneself, leads effectively promotes collective performance, builds workforce for the future
• Ethics: Conducts daily business with honesty, trustworthiness and respect
• Simplicity: Believes that simple solutions are often the best solutions. When faced with complexity, responds with clarity
• Teamwork: Believe that a diversity of people from different cultures keeps our minds open to new opportunities, and that working in teams allows us to take advantage of these opportunities
• Ingenuity: Finds clever, practical and efficient solutions to the challenges that confront us
• Responsibility: Delivers our commitments to consumers, customers and colleagues, and we hold ourselves accountable for our work and our decisions

Application Closing Date
Not Specified.