Credit Control Officer at Lagos Business School (LBS)

Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.

We are recruiting to fill the position below:

Job Title: Credit Control Officer

Location: Ajah, Lagos

Purpose of Position

• The role is responsible for managing the school’s credit portfolio, ensuring timely collection of outstanding payments, and minimising financial risk.
• This role involves working closely with internal and external stakeholders to maintain healthy cash flow and adherence to financial policies.

Essential Duties / Key Job Roles and Responsibilities
Include but are not limited to the following:

• Monitor and manage the collection of outstanding invoices from clients, students, and corporate organisations.
• Maintain accurate records of all credit transactions and ensure compliance with credit policies.
• Assess the creditworthiness of clients and recommend appropriate credit limits.
• Liaise with internal departments to resolve billing disputes and payment issues.
• Prepare and distribute periodic reports on outstanding debts and collection efforts.
• Follow up with customers via calls, emails, and visits to ensure timely payments.
• Implement and improve credit control procedures to minimise financial risks.
• Ensure compliance with regulatory and financial policies related to credit management.
• Work closely with legal and finance teams to escalate and resolve long-standing debts.
• Maintain strong relationships with clients to foster timely payment commitments.

Key Performance Indicators

• Percentage of outstanding debts collected within the agreed timeline.
• Reduction in overdue accounts.
• Accuracy of credit control reports and documentation.
• Compliance with credit policies and financial regulations.
• Effective communication and resolution of payment disputes.
• Improvement in cash flow and reduction in bad debts.

Education

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related discipline from a reputable institution.
• Professional certifications such as ICAN and ACA are required.

Experience:

• Minimum of three years of experience in credit control, debt collection, or financial management.

Competencies Required:

• Financial Analysis Skills: Ability to assess credit risks and analyse financial statements.
• Negotiation Skills: Ability to negotiate payment terms and debt recovery strategies.
• Time Management Skills: Ability to prioritise collection efforts and meet deadlines.
• Attention to Detail: Accuracy in maintaining financial records and reports.
• Problem-solving skills: Ability to resolve billing disputes and address client concerns.
• Knowledge of Financial Regulations: Understanding relevant financial policies and legal aspects of credit management.
• IT Proficiency: Proficiency in MS Office and financial software applications.
• Interpersonal Skills: Ability to collaborate effectively with internal and external stakeholders.

Application Closing Date
Not Specified.