Personal Assistant to the CEO at Jtech Global Resources Limited

Jtechtrade is an online financial service provider that allows you to trade (buy and sell) digital assets such as giftcards and cryptocurrencies. The Dream was birthed in year 2018 but Jtechtrade became a reality in 2019 and ever since then we have digital financial assets to both Merchants and Users of our platform and gaining a vast knowledge and experience on how the Digital space has paved way for a digital financial revolution. Our platform is designed with our Users in mind, it has a high anti-cyber security technology system making it safe and secured which also makes our payment system fast and reliable.

We are recruiting to fill the position below:

Job Title: Personal Assistant to the CEO

Location: Festac Town, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly organized and proactive Personal Assistant to support our CEO while also taking on the role of Supervisor for our Customer Service Team. 
• This dual role requires exceptional multitasking abilities, strong communication skills, and a commitment to enhancing customer satisfaction.

Key Responsibilities

• Personal Assistant Duties:
• Manage the CEO’s calendar, including scheduling meetings and coordinating travel arrangements.
• Prepare and organize documents, reports, and presentations for executive meetings.
• Act as a liaison between the CEO and other departments, ensuring effective communication.
• Handle confidential information with integrity and discretion.
• Assist with project management and follow up on action items.

Customer Service Supervisor Duties:

• Lead and supervise the customer service team, providing guidance and support.
• Monitor team performance and ensure high-quality service delivery.
• Develop and implement training programs for team members.
• Address customer inquiries and resolve issues promptly and effectively.
• Analyze customer feedback and suggest improvements to enhance service quality.

Qualifications

• Bachelor’s degree in Business Administration or a related field preferred.
• Proven experience as a personal assistant or in a similar role.
• Previous experience in customer service management or supervision.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in office software and customer service management tools.

Key Competencies:

• Ability to multitask and prioritize effectively.
• Strong leadership and team management skills.
• Problem-solving mindset with a customer-centric approach.
• Adaptability and flexibility in a dynamic work environment.

Salary
N130,000 - N140,000 per month.

Application Closing Date
12th march, 2025.