Advisor - Immigration, Human Resources at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Advisor - Immigration, Human Resources

Job Identification: 5128
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Industrial Relations and Support Services
Division: Human Resources

Mission

• To coordinate all activities related to immigration and emigration of all MTN employees. 

Description

• Develop and maintain standard immigration policies, process and procedures for MTNN in consultation with the line Manager.
• Administer immigration processes including issuance of work permits to new expatriates after confirming that all statutory and administrative requirements relating to resident permits, temporary work permits, E-migration have been met by relevant/respective MTN employees.
• Advise MTNN on new immigration related legislation; interpret impact on MTNN and make recommendations on necessary actions as required.
• Ensure periodic reconciliation of expatriate quota with the Nigeria Immigration Authorities and manage expatriate quota positions by ensuring that expatriate quotas are renewed as and at when due.
• Liaise with the Nigerian Immigration Authorities on extension of expired temporary work permits and the processing of certified residence permit, (CERPAC) E-Migration residence Permits and multiple re-entry visas for MTNN expatriates.
• Ensure excellent performance and quality service delivery, maintaining strong internal and external relationships.
• Evaluate information received for visa applications and thoroughly review all accompanying documentation in order to determine the suitability/compliance of the applicant with the requirements of the Immigration and Refugee Protection Act.
• Support employees with necessary documentations for VISA application processing when required.
• Ensure monitoring and tracking of expatriate visas and expiring periods and ensure customers are kept informed of any developments relating to visa queries.
• Manage customer workflow queues within pre-defined timescales, prioritizing effectively when necessary.
• Maintain cordial relationships and goodwill with the Nigerian Immigration Authorities and other stakeholders such as the Federal Ministry of Interiors etc. 
• Process, track and monitor visa applications and visa renewal for MTNN staff traveling for business purposes e.g. trainings; and provide advice/assistance to MTNN staff regarding passport applications and renewals.
• Manage sensitive relationships with top officials in the Immigration office and High Commissions/Embassies.

Requirements
Education:

• A First Degree in any field. A degree in foreign or international relations or any related discipline would be an added advantage
• Knowledge of Immigration Acts & Manual and ability to interpret immigration laws

Experience:
3 - 7 years of experience in an area of specialization; with experience with working with others.

• Experience working in a medium organization 
• Experience in immigration and emigration, passport and documentation management 
• Experience in supervisory role

Application Closing Date
21st February, 2025; 10:59 PM.