Restaurant Supervisor at Hec Recruit

Hec Recruit is a full-service HR consulting firm with a unique approach. Since 2020 we have been helping our clients find a job best suited for their skills and interests, and helping local companies locate the best employees.

We are recruiting to fill the position below:

Job Title: Restaurant Supervisor

Location: Victoria lsland, Lagos
Employment Type: Full-time
Reports to: Restaurant Manager, Assistant Manager, or General Manager

Job Description

• Supervise and coordinate the activities of restaurant staff to ensure excellent customer service, maintain high-quality food and beverage standards, and achieve business objectives.

Responsibilities

• Staff Supervision: Supervise restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen staff.
• Customer Service: Ensure excellent customer service, responding to customer complaints and resolving issues promptly.
• Food and Beverage Quality: Maintain high-quality food and beverage standards, ensuring consistency and presentation.
• Inventory Management: Assist with inventory management, including ordering supplies and managing stock levels.
• Cash Handling: Manage cash handling procedures, including handling customer payments and operating a point-of-sale system.
• Restaurant Maintenance: Ensure the restaurant is clean, safe, and well-maintained, including coordinating repairs and maintenance.
• Team Collaboration: Collaborate with other supervisors and management staff to achieve business objectives and improve restaurant operations.

Qualifications

• High School Diploma: High school diploma or equivalent required.
• Restaurant Experience: 2+ years of experience in the restaurant industry, preferably in a supervisory or management role.
• Food Safety Certification: Food safety certification, such as ServSafe, is desirable.
• Certifications: Certifications, such as the Certified Restaurant Manager (CRM) or the Certified Food and Beverage Executive (CFBE), are desirable.

Required Skills:

• Leadership Skills: Strong leadership skills, with ability to motivate and supervise staff.
• Customer Service Skills: Excellent customer service skills, with ability to respond to customer complaints and resolve issues.
• Communication Skills: Good communication and interpersonal skills, with ability to interact with staff, customers, and management.
• Time Management: Ability to manage time effectively, prioritizing tasks and ensuring efficient restaurant operations.
• Attention to Detail: High level of attention to detail, ensuring accuracy and quality in food and beverage preparation and presentation.

Working Conditions:

• Fast-Paced Environment: Work in a fast-paced restaurant environment, with minimal downtime.
• Physical Demands: Physical demands, including standing, walking, and lifting, are required.
• Flexible Schedule: Flexible schedule, including evenings, weekends, and holidays, is required.
• Resumption immediately.

Salary
N120,000 / month.

Application Closing Date
18th March, 2025.