Application Administration Officer at LAPO Microfinance Bank Limited

LAPO Microfinance is a pro-poor financial institution committed to the empowerment of low-income Nigerians through creation of access to responsive financial services on a sustainable basis. The institution was founded as a non-profit entity by Mr. Godwin Ehigiamusoe while working as a Rural Co-operative Officer.

LAPO Microfinance Bank Limited exists to address the economic and social subjection of a large number of Nigerians through provision of financial services to micro, small and medium enterprises on affordable terms. LAPO Microfinance Bank provides a range of financial services which enable low-income households enhance their productive capacity; build and consolidate their economic and manage their risks. These products and services include loans, savings, micro-investment and micro-insurance services.

We are recruiting to fill the position below:

Job Title: Application Administration Officer

Location: Lagos

Key Responsibilities
Application Installation & Configuration:

• Install, configure, and maintain software applications according to vendor specifications and organizational standards.
• Deploy application updates, patches, and upgrades.
• Manage application configurations and settings.

User Management & Support:

• Create and manage user accounts and permissions.
• Provide technical support to end-users on application usage and troubleshooting.
• Resolve application-related issues and escalate complex problems to appropriate teams or vendors.
• Develop and deliver user training materials and documentation.

Application Monitoring & Performance:

• Monitor application performance and identify potential issues.
• Analyze application logs and performance metrics.
• Implement performance tuning and optimization measures.
• Proactively identify and resolve application bottlenecks.

Security Administration:

• Implement and enforce application security policies and procedures.
• Manage user access and permissions to applications.
• Conduct regular security audits and vulnerability assessments.
• Ensure application security best practices are followed.

Data Management & Backup:

• Manage application data and ensure data integrity.
• Implement and manage application data backup and recovery procedures.
• Perform data migrations and conversions as needed.

Vendor Management (if applicable):

• Liaise with application vendors for support and maintenance.
• Manage vendor relationships and ensure service level agreements are met.

Documentation & Reporting:

• Maintain accurate and up-to-date documentation for applications.
• Generate reports on application performance, usage, and issues.

Testing & Quality Assurance:

• Participate in application testing and quality assurance activities.
• Test application updates and patches before deployment.

Change Management:

• Follow change management procedures for application deployments and updates.
• Communicate application changes to users and stakeholders.

Requirements

• Candidates should possess a relevant qualification.

Application Closing Date
27th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@lapo-nigeria.org and Copy: precious.omoruyi-wise@lapo-nigeria.org using the Job Title as the subject of the mail.