Business Process Analyst Officer at LAPO Microfinance Bank Limited

LAPO Microfinance is a pro-poor financial institution committed to the empowerment of low-income Nigerians through creation of access to responsive financial services on a sustainable basis. The institution was founded as a non-profit entity by Mr. Godwin Ehigiamusoe while working as a Rural Co-operative Officer.

LAPO Microfinance Bank Limited exists to address the economic and social subjection of a large number of Nigerians through provision of financial services to micro, small and medium enterprises on affordable terms. LAPO Microfinance Bank provides a range of financial services which enable low-income households enhance their productive capacity; build and consolidate their economic and manage their risks. These products and services include loans, savings, micro-investment and micro-insurance services.

We are recruiting to fill the position below:

Job Title: Business Process Analyst Officer

Location: Lagos
Job Type: Full-time

Key Responsibilities
Process Documentation & Mapping:

• Assist in documenting current ("as-is") business processes, creating process maps, workflows, and supporting documentation.
• Maintain a repository of process documentation.

Data Gathering & Analysis:

• Collect data related to business processes through interviews, surveys, and other methods.
• Assist in analyzing process performance data to identify trends and areas for improvement.

Process Modeling & Simulation:

• Support senior analysts in modeling future ("to-be") processes, using BPM tools. Specify the tools used by the organization.
• Assist in simulating process changes to evaluate their potential impact.

Requirements Gathering Support:

• Assist in gathering and documenting business requirements for new or improved processes.
• Support the translation of business requirements into functional specifications.

Stakeholder Support:

• Assist senior analysts in communicating with stakeholders about process changes and improvements.
• Support stakeholder engagement activities.

Testing & Implementation Support:

• Assist in testing process changes and ensuring they meet requirements.
• Support the implementation of process improvements, including training and communication.

Reporting & Metrics Tracking:

• Assist in tracking key performance indicators (KPIs) and reporting on process performance.

Administrative Support:

• Provide administrative support to the business process management team.
• Maintain process documentation and other records.

Application Closing Date
27th February, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careers@lapo-nigeria.org and Copy: precious.omoruyi-wise@lapo-nigeria.org using the Job Title as the subject of the mail.