Business Manager at FoliXx Hospitality

Folixx Hospitality, a company incorporated under the laws of the Federal Republic of Nigeria with RC Number, RC1518225 and its registered address at 142, Lekki Epe Expressway Elegushi, Ikate Lekki, Lagos State.

Established in 2018, FoLiXx Hospitality provides a sophisticated and contemporary entertainment experience. From renowned themed nightlife events and live performances to exceptional restaurants and special occasions.

We are recruiting to fill the position below:

Job Title: Business Manager

Location: Ikate, Lekki, Lagos
Employment Type: Full-time

Job Overview

• The Business Manager will oversee the daily operations, financial performance, and overall success of the business. This role requires a strategic thinker and hands-on leader who understands the unique demands of running an upscale hospitality business, ensuring operational efficiency, profitability, and superior guest experiences.

Key Responsibilities

• Oversee and manage the day-to-day operations of the restaurant, lounge, and nightclub to ensure smooth execution of all business activities.
• Develop and implement strategic business plans to enhance revenue, customer satisfaction, and operational efficiency.
• Ensure exceptional customer service standards, maintaining a luxurious and welcoming atmosphere for guests.
• Manage budgets, financial reports, and cost controls to maximize profitability and reduce unnecessary expenses.
• Monitor sales performance, revenue trends, and profit margins, making data-driven decisions to improve business performance.
• Lead, mentor, and train staff, fostering a high-performing team that delivers excellence in service and operations.
• Implement effective marketing and promotional strategies to attract and retain high-value clientele.
• Establish and maintain relationships with VIP guests, influencers, corporate clients, and key industry partners.
• Oversee procurement and inventory management, ensuring quality, cost control, and proper stock levels.
• Ensure compliance with local hospitality regulations, food safety standards, and licensing requirements.
• Manage staff schedules, payroll, and performance reviews to maintain efficiency and team morale.
• Identify new business opportunities, partnerships, and revenue streams to upscale the brand.
• Handle guest complaints and crisis management with a proactive and professional approach.
• Stay up-to-date with industry trends, competitive insights, and emerging hospitality innovations.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Minimum 5+ years of experience in a senior management role within the hospitality industry, specifically in managing an upscale restaurant, premium lounge, or luxury nightlife venue.
• Strong understanding of business operations, financial management, and strategic planning in the hospitality sector.
• Proven track record of increasing revenue, reducing costs, and improving customer retention.
• Experience managing high-end clientele and VIP guests with exceptional attention to detail.
• Strong leadership and team management skills, with the ability to motivate and develop employees.
• Knowledge of restaurant and bar operations, including food & beverage management and inventory control.
• Experience implementing customer experience strategies to maintain a loyal and high-spending customer base.
• Proficiency in POS systems, financial reporting tools, and hospitality management software.
• Strong negotiation skills for vendor management, contracts, and partnerships.
• Excellent problem-solving, crisis management, and decision-making abilities.
• Ability to work under pressure in a fast-paced, high-energy hospitality environment.

Application Closing Date
20th March, 2025.