Portfolio Product Manager - Channels Acquiring at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Portfolio Product Manager - Channels Acquiring

Location: Lagos

Job Purpose

• Responsible for developing and executing a comprehensive product portfolio strategy, aligning with business objectives and customer needs.
• Leads cross-functional teams to prioritize, develop, and launch products that drive growth, revenue, and customer satisfaction.
• Operate as the product expert combining market analysis, end-user feedback, and technology knowledge to establish a distinctive product vision, short medium and long-term roadmap, and an effective engineering partnership to deliver world-class POS and Agent solutions at premium pricing.
• In charge of the Interswitch Channel Acquiring products throughout their lifecycle. That includes working out what customers want, helping the business to build the right product and supporting the business to sell it. The Portfolio Product Manager identifies user needs and works with cross-functional teams to manage product releases.
• Responsible for setting, prioritizing, and evaluating the work generated by an agile team to ensure impeccable features and functionality of the product.

Key Responsibilities

• Collaborate with cross-functional teams and approaches to define a compelling and feasible product vision for our platform strategy execution
• Translate product vision into a product roadmap that balances customer needs with internal resources
• Conduct market research to determine market size, penetration, and opportunities for the SMART POS product
• Discover customer insights that can be translated into product strategies that create meaningful growth opportunities.
• Develop strategy that includes identifying partners, assessing product capabilities, signing deals, launching pilots, monitoring performance, and optimizing for growth.
• Develop roadmaps, plans and metrics that communicate progress, risks, issues and approach to execution that support continuous learning and improve outcomes.
• Evaluate markets, trends, and competitive dynamics to identify and assess attractiveness of new opportunity spaces
• Define, track, and analyze key performance metrics to inform product decisions and measure portfolio success.
• Conceptualize, prioritize, and write succinct product requirements (typically as user stories and epics) to cross-functional working team
• Be a resident domain expert of product capabilities and functions / features
• Evangelize and train sales, marketing, support, operations and services delivery teams on the product capabilities
• Maintain and prioritize product backlog and track feature releases
• Communicate progress against roadmap and product performance across the cross-functional teams as well as throughout the organization
• Partner with Engineering and Business Development teams to build and launch world-class products
• Refine product vision based on feedback from end users, support teams, and other internal and external stakeholders
• Track product effectiveness and continually work towards a tangible and sustained value proposition
• Ensure market messaging is consistent with product functionality and highlights distinctive value proposition(s)
• Providing vision and direction to the Agile development team and stakeholders throughout the project
• Translate business strategy into product strategy and execute product strategy
• Provide insight to stakeholders on product and the market
• Participate in daily scrum meetings, planning, reviews and retrospectives
• Assist the development team in instore and Local market acquiring development according to end-user needs
• Conduct research on product enhancements and new product offerings
• Manage feature iteration throughout the product lifecycle
• Recommend changes to existing products based on customer feedback or industry trends
• Participate in brainstorming sessions with members of other departments to generate new product ideas
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
• Provide backlog management, iteration planning, and elaboration of the user stories
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Carry out competitor and market analysis
• Monitor, track and report financial performance of products within your portfolio
• Act as Subject Matter Expert (SME) consultant for internal and external customers
• Represent Interswitch at presentations relating to products under purview

Requirements
Functional/ Technical:

• Product management
• Agile methodology
• Data Analysis
• Design Thinking
• Market & User Research
• Product & Growth Marketing
• Critical Thinking
• Problem Solving
• Industry and Market knowledge
• Change & Risk Management
• Customer Engagement

Behavioural:

• Leadership and Communication Skills
• Result-oriented
• Prioritization
• Work under pressure
• Proactive
• Innovative
• Attention to Details

Application Closing Date
Not Specified.