Sales Admin Officer at CIG Motors Company Limited

CIG Motors Co., Ltd has begun on a soft landing since 2014 following a pact signed with Guangzhou Automobile Group Co., Ltd (GAC MOTOR) to establish and manage distribution networks in Nigeria, Africa.

In compliance with Federal Government requirements, CIG Motors has an assembly plant in Nigeria producing high quality passenger vehicles built with the exact same standards as GAC Group. Located at KM15, Ikorodu Road, By FAMAD(BATA), Ojota, Lagos, Nigeria. CIG Motors is renowned for delivering quality vehicles and excellent customer care.

We are recruiting to fill the position below:

Job Title: Sales Admin Officer

Location: Iworoko, Ado-Ekiti - Ekiti
Employment Type: Full Time

Job Summary

• The Sales Admin is responsible for providing administrative support to the automobile sales team, ensuring the smooth execution of sales processes, maintaining accurate records, and facilitating communication between departments.
• This role involves handling documentation, coordinating customer transactions, and assisting in the preparation of sales reports.
• The ideal candidate should possess strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
Administrative Support:

• Assist the sales team with day-to-day administrative tasks and operational activities.
• Prepare, manage, and maintain sales documentation, including invoices, contracts, and delivery notes.
• Ensure proper filing and record-keeping of all customer and sales-related documents.
• Coordinate the scheduling of customer appointments, test drives, and vehicle deliveries.

Sales Coordination:

• Liaise between the sales team, logistics, and finance departments to ensure smooth order processing.
• Ensure accurate data entry of sales information into internal systems and databases.
• Track and monitor vehicle inventory levels, sales orders, and delivery timelines.
• Process and follow up on customer orders, ensuring timely completion and customer satisfaction.

Customer Service Support:

• Respond to customer inquiries, provide product information, and support the post-sale process.
• Manage customer records and ensure all customer information is accurate and up-to-date.
• Address and resolve basic customer concerns, escalating more complex issues when necessary.

Compliance & Process Management:

• Ensure all sales processes comply with company policies and regulatory guidelines.
• Verify the accuracy of sales documentation and ensure proper authorization is obtained.
• Maintain confidentiality of sensitive customer and business information.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• 1 - 3 years of experience in sales administration, preferably in the automobile industry.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
• Excellent communication and interpersonal skills.
• Knowledge of automobile sales processes, vehicle financing, and industry trends is a plus.
• Ability to work efficiently in a fast-paced, target-driven environment.

Benefits

• Competitive Salary
• 13th Month Allowance
• Leave Allowance
• Monthly Performance Bonus
• Retirement Savings
• Robust Medical Coverage
• Daily Lunch
• Employee Car Ownership Scheme
• Learning & Development Budget
• Group Life Insurance
• Paid Time Off
• Opportunity to work in a fast-paced and dynamic environment.

Application Closing Date
Not Specified.