Field Support Engineer at BAT Computer Technologies Limited

BAT Computer Technologies Limited is a Technology Systems integration company with vast experience in the Design, Installation and Integration of Digital Networks, Telecommunication Systems and e-business solutions. Licensed by the Nigerian Communications Commission (NCC), to provide telecommunications deployment and installation services.

We are recruiting to fill the position below:

Job Title: Field Support Engineer

Location: Oshodi, Lagos
Employment Type: Full-time

Responsibilities

• Review and evaluate engineer, manager, and technician requests for system modifications.
• Prepare system activity and performance reports. Supervise maintenance of telecommunications equipment.
• Resolve technical issues with the team on the field.
• Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
• Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
• Use computer software to prepare or evaluate network diagrams and site configurations for existing facilities or new systems.
• Monitor and analyze system performance, such as network traffic, security, and capacity.
• Handle escalated incidents and properly document incident resolution activities with root causes.
• Installation, testing, and commission of equipment to engineering specifications/drawings in compliance with customer requirements and quality standards.
• Proficient in the use of Path loss, Compass, GPS, Range Finder and Microsoft Office
• Inspect sites to determine physical configuration, such as device locations and conduit pathways.
• Working at heights on a range of telecommunications structures including poles, towers, and masts to install antennas, feeders, and ancillary equipment
• Erection and fixing of steel structures to facilitate the installation of telecommunications equipment
• Termination of telecommunications cables of various types and sizes. Testing of cables for compliance with specifications.

Educational Qualification

• First degree or its equivalent in Electrical, Electronics, Computer engineering, Physics Electronics, Telecommunications, or any related discipline
• 3+Years’ experience in the ICT/Telecommunication Sector/Industry
• 2 years as a Team Leader will be an added advantage
• Training or Certifications in Wireless Radio Communication such as Aviat, Dragon, Cambium, Ubiquity, and Mikrotik Radios.
• Cisco certification is an added advantage.

Competencies:

• Advanced products and service Installation & Configuration knowledge and experience
• Strong Oral and Written Communication Skills.
• Strong knowledge of ISP industry and operations.

Application Closing Date
Not Specified.