Hospitality Associate at Recruitment Nigeria (NG) Limited

Recruitment Nigeria (NG) Limited is a dedicated consulting firm specializing in connecting top talent with leading companies across various industries. Established with a mission to simplify the hiring process, the company provides tailored recruitment solutions that meet the unique needs of its clients. Recruitment NG Limited's expert team is committed to delivering exceptional service, ensuring that both employers and job seekers find the perfect match for their requirements. The firm believes in fostering long-term relationships and contributing to the growth and success of businesses and individuals alike.

We are recruiting to fill the position below:

Job Title: Hospitality Associate

Location: Lagos
Employment Type: Full-time

Duties and Responsibilities

• Coordinate, meet and support our 3rd party contractors at our apartments; this means supervising in painters, wallpaper installers, furniture builders, photographers, housekeepers, etc.
• Arrange furniture and apartment items according to design mood boards and interior design instructions.
• Respond to day-to-day guest requests, issues, and other outreach using the Company Service Principles.
• Guide guests through the Company experience, ensuring they have an amazing first impression.
• Troubleshoot minor maintenance and technology issues (e.g., upholstery stain removal, light bulb replacements, access to units, Wi-Fi connectivity or overseeing contractor appointments).
• Perform housekeeping quality audits and inventory checks in our units to ensure that hospitality standards are met consistently and robust feedback to our vendors is relayed in a timely fashion.
• Provide administrative support through utilities setup, data entry, coordinating and receiving orders.
• Process online purchases orders and make the local runs for supplies and last-minute items.
• Oversee as well as actively participate in vendor management like negotiate contractsdelinquencies.
• Oversee communication with partners
• Inspect each vacated unit to define necessary repairs maintenance prior to next move-in - Re-inspect unit following completion of maintenance activities prior to next move-in Maximize income; control expenditures maintain financial objectives to meet predetermined budgetary goals
• Increase company’s occupancy rate for each apartment.

Requirements

• Bachelor's degree or equivalent experience in Hospitality Management, Business Administration, Real Estate, or a related field.
• 2 - 4 years of experience in hospitality, property management, real estate, or customer service.

Skills & Competencies:

• Strong organizational and time management skills to handle multiple tasks efficiently.
• Excellent communication and interpersonal skills to interact with guests, contractors, and partners.
• Ability to troubleshoot minor maintenance and technology issues (e.g., Wi-Fi, light fixtures, stains).
• Knowledge of hospitality standards and customer service best practices.
• Ability to follow design mood boards and interior setup instructions.
• Experience with vendor coordination, negotiation, and contract management.
• Basic proficiency in Microsoft Office, Google Suite, and online purchase platforms.
• Ability to conduct inventory checks and quality audits.

Other Requirements:

• Your regular weekly schedule will be Monday to Friday 09:00-17:00. If there are any showings or viewings outside working hours, Inclusive of weekends, you would also be required to be present.
• Attention to detail and ability to uphold high-quality hospitality standards.
• A valid driver’s license and ability to travel locally for supply runs (if applicable).

Application Closing Date
5th March, 2025.