Operations Manager at Casalavoro Limited

CasaLavoro Hospitality is a leading hospitality company dedicated to providing exceptional customer experiences. We are seeking an experienced Operations Manager to join our team.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time

Role Overview

• We are looking for a seasoned Operations Manager with a strong background in hospitality to oversee our day-to-day operations. 
• The successful candidate will be responsible for managing our team, ensuring seamless operations, and driving business growth.

Responsibilities

• Oversee daily operations, ensuring exceptional customer service and seamless execution.
• Manage and develop a high-performing team, providing coaching, training, and guidance.
• Ensure exceptional guest experiences, exceeding expectations and building loyalty.
• Oversee the maintenance and upkeep of facilities, ensuring a clean, safe, and welcoming environment.
• Maintain a keen eye for detail, ensuring high standards of quality and presentation.
• Develop and implement innovative ideas in hospitality, staying ahead of industry trends.
• Demonstrate a keen understanding of food, taste, and plating, ensuring exceptional culinary experiences.
• Oversee daily operations, ensuring seamless execution and exceptional customer service.
• Manage and develop a high-performing team, providing coaching, training, and guidance.
• Implement quality assurance processes, ensuring consistency and excellence in all aspects of operations.
• Drive business growth through revenue enhancement strategies and cost management.
• Implement operational improvements, increasing efficiency and reducing costs.
• Foster a positive and inclusive work environment, promoting employee engagement and retention.

Key Criteria

• Bachelor's Degree in Hospitality Management, Business Administration, or related field.
• Minimum of 10 years of experience in operations management in the hospitality industry.
• Proven track record of success in managing teams, driving revenue growth, and improving operational efficiency.
• Excellent leadership, communication, and problem-solving skills.

Salary
N400,000 - N500,000 Monthly.

Application Closing Date
28th February, 2025.