Telesales Executive at Simba Group

The Simba Group which started operations in 1988, is a conglomerate having a Pan-Nigeria presence and business interests in some other most dynamic sectors in the economy. The Group is a dominant player in the transportation, power products and IT-enabled service sectors which are critical to the sustained growth of the Nigerian Economy.

The corporate vision of the Group is to provide innovative and quality products along with excellent aftersales service to our customers. The activities of the Group are guided by strong value systems built around Integrity, Innovation, Openness and Consistency.

We are recruiting to fill the position below:

Job Title: Telesales Executive

Location: Oregun, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a dynamic and results-driven Telesales Executive to join our Retail sales team. 
• The ideal candidate will have experience in telesales, excellent communication skills, and a strong ability to engage potential customers over the phone. 
• This role involves lead generation, customer relationship management, and closing sales deals to meet and exceed targets.

Responsibilities

• Conduct outbound calls to potential customers to promote company products/services.
• Follow up on leads and inquiries through phone calls, emails, and messages.
• Build and maintain relationships with new and existing customers to enhance sales opportunities.
• Understand customer needs and provide appropriate solutions or product recommendations.
• Negotiate sales deals and close transactions while ensuring customer satisfaction.
• Maintain accurate records of sales calls, customer interactions, and transactions in the CRM system.
• Meet and exceed monthly and quarterly sales targets and KPIs.
• Stay up-to-date with product knowledge and market trends to enhance sales strategies.
• Work closely with the sales and marketing teams to align sales efforts with business goals.

Qualifications
Educational Qualification:

• Bachelor’s degree or its equivalent in Business, Marketing, or a related field.

Experience:

• 2 – 4 years in telesales or telemarketing or similar in the role of a sales executive.

Skills Requirements:

• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of meeting or exceeding sales targets.
• Strong persuasive and negotiation skills.
• Excellent verbal communication and active listening abilities.
• Ability to handle objections and close deals effectively.
• Experience using CRM software and other sales tools.
• Self-motivated, goal-oriented, and able to work independently.
• Strong organizational skills and attention to detail.

Application Closing Date
5th March, 2025.