Warehouse / Sales Support Officer at Ascentech Services Limited

Ascentech Services Limited is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients expectations through our core offerings: Recruitment and Selection; Outsourcing and Training and Development. To accomplish these we leverage on creating and managing change in organizations by improving efficiency through our proven and dynamic HR solutions.

We are recruiting to fill the position below:

Job Title: Warehouse / Sales Support Officer

Location: Enugu
Employment Type: Full-time

Job Description

• We are seeking a dedicated and highly organized Warehouse/Sales Support Officer to join our team. 
• The ideal candidate will have a strong background in warehouse operations, sales support, and customer service. 
• You will play a key role in managing the flow of products from the warehouse to the sales team, ensuring that our clients receive top-quality service and products on time.

Key Responsibilities

• Warehouse Operations: Manage the day-to-day activities in the warehouse, including receiving, storing, and dispatching goods.
• Inventory Management: Monitor stock levels, perform regular inventory checks, and ensure that stock is organized and easily accessible.
• Sales Support: Assist the sales team by preparing and coordinating shipments of goods to customers, ensuring timely deliveries.
• Customer Relations: Communicate with customers regarding their orders, including order status, availability, and delivery details.
• Order Processing: Process orders and manage the documentation related to product shipments, returns, and exchanges.
• Report Preparation: Maintain accurate records of stock levels, shipments, and sales activities. Prepare reports as required by management.
• Sales Coordination: Provide administrative support to the sales team, including managing sales inquiries, preparing quotations, and supporting promotional efforts.
• Compliance: Ensure that all warehouse activities comply with safety, legal, and company guidelines.
• Problem Resolution: Address customer or warehouse-related issues and ensure swift resolutions to meet customer satisfaction.

Requirements

• Education: A degree in Marketing, Business Administration, Management, or a related field.
• Experience: At least 2-3 years of experience in a similar role, with proven experience in warehouse management and sales support.

Skills:

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word) and other warehouse management systems.
• Ability to multitask and work in a fast-paced environment.
• A proactive problem-solving approach with the ability to work independently or as part of a team. 

Salary
N180,000 - N200,000 per month.

Application Closing Date
Not Specified.