Field Operations Lead at Gamma Mobility Limited (4 Positions)

Gamma Mobility is a mobility-fintech company fueling the dreams of gig workers across Africa. We empower riders and drivers with vehicles and financial services through innovative solutions and strategic partnerships. With thriving hubs in Nigeria and Ghana, we're rapidly expanding and we would like you to be a part of our journey.

We are recruiting to fill the position below:

Job Title: Field Operations Lead

Locations: Abuja, Kano, Asaba - Delta, and Ibadan - Oyo

Position Summary

• Gamma Mobility is seeking a Field Operations Lead to manage and oversee field activities, ensuring efficient execution of daily tasks, operational compliance, and safety standards. 
• The successful candidate will be responsible for supervising a team of field personnel, optimizing processes, and coordinating recovery, verification, and emergency response teams.

Key Responsibilities

• Ensure proper rider verification, and compliance with company policies.
• Handle on-ground incidents such as accidents, recovery or theft, ensuring prompt resolution and reporting.
• Liaise with law enforcement or recovery teams in cases of asset retrieval or theft incidents.
• Maintain rider compliance.
• Act as a liaison between the logistics team, customers, and field staff to ensure smooth service delivery

Requirements

• Bachelor's degree in any discipline
• Proven experience 1-2 years in field operations, preferably in the gig economy or mobility sector.
• Good understanding of logistics and fleet management.
• Strong interpersonal and communication skills for engaging with drivers and customers.
• Ability to work independently, manage multiple tasks, and handle high-pressure situations.

Application Closing Date
Not Specified.