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Network Operations Manager at Aldreda Fields Limited

Posted on Wed 05th Mar, 2025 - hotnigerianjobs.com --- (0 comments)


Aldreda Fields Limited (AFL Networks) is licensed by the Nigerian Communications Commission (NCC) to provide Metropolitan Fibre Cable Network Services in Nigeria. AFL Networks provide Open Access Fibre Infrastructure-as-a-Service for delivery of digital services to consumers by ISP's and other media content providers. We are Pioneers, innovators and Provider of Future-Proof technology for delivery of World Class Broadband Services in Nigeria.

We are recruiting to fill the position below:

Job Title: Network Operations Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

  • We are seeking a highly skilled and experienced Network Operations Center (NOC) Manager to oversee our NOC operations. 
  • The ideal candidate will have a strong background in network operations, service provisioning, and team management. 
  • This role requires excellent leadership, technical, and organizational skills to ensure the efficient monitoring and management of our network infrastructure.

Key Responsibilities

  • Lead and manage the NOC team, ensuring effective coordination and communication among team members.
  • Oversee the provisioning of services, including fiber build test acceptance, network monitoring of fiber, Layer 2 services, and virtual machine services.
  • Ensure continuous monitoring of the network infrastructure, including multiple Mini Data Center Points of Presence (PoPs) and Colocation PoPs for connectivity and power.
  • Manage and resolve network incidents promptly to minimize downtime and ensure service continuity.
  • Track and report on network performance, identifying areas for improvement and implementing necessary changes.
  • Develop and implement best practices and standard operating procedures to enhance NOC operations.
  • Work closely with other teams, including the fiber implementation team and commercial team, to ensure seamless service delivery.
  • Provide training and development opportunities for NOC team members to enhance their skills and knowledge.
  • Configure system hardware and manage system backups to ensure network reliability and security.
  • Diagnose and resolve network issues with minimal downtime, utilizing advanced troubleshooting skills.
  • Track and document network issues, compile incident reports, and respond to user requests, providing network training as needed.

Qualifications

  • Bachelor's Degree in Telecommunications, Computer Science, Engineering, or a related field. A Master’s Degree is a plus.
  • Minimum of 7 years of experience in network operations, service provisioning, or a related role within the telecommunications industry.
  • Ideal - Certified NOC Manager (CNOCM) and CCNP, PMP, Risk and Information Systems Control (CRISC) is a plus

Skills:

  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in network monitoring tools and methodologies.
  • Analytical and problem-solving skills.
  • In-depth understanding of fiber optics, Layer 2 services, virtual machine services, and data center operations.
  • Advanced knowledge of network deployment and infrastructure.
  • Ability to work flexible hours and under pressure.
  • Experience with trouble ticketing systems while troubleshooting issues.
  • Conversant in multiple connectivity technologies such as DWDM, GPON, MetroEthernet, SDWAN, SASE, etc.

Benefits

  • Competitive salary package
  • Comprehensive health and wellness benefits.
  • Opportunities for professional development and career growth.
  • Collaborative and inclusive work environment.

Application Closing Date
20th March, 2025.

How to Apply
Interested and qualified candidates should submit their CV to: hr@afl.ng using  the Job Title as the subject of the email.


  

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