Store Manager at Taela HR Advisory

Taela Advisory, an HR recruiting firm that recruits for notable organizations, is recruiting to fill the position below:

Job Title: Store Manager 

Location: Ilupeju, Lagos
Employment Type: Full-time

Job Description

• Manage and oversee the daily operations of the store, including opening and closing procedures, maintaining cleanliness and organization, and ensuring that the store is adequately stocked.
• Monitor and control inventory levels to optimize stock and minimize losses due to theft or product expiration. Manage stock rotation and report to management on stock levels and replenishments
• Build and maintain strong relationships with existing customers to ensure repeat business and customer loyalty.
• Identify and target potential customers, which can include retail stores, supermarkets, convenience stores, and distributors, with the goal of expanding the company's customer base.
• Ensure a high level of customer service by training and guiding staff in providing assistance, addressing customer inquiries, and resolving customer complaints.
• Provide after-sales support, including addressing customer concerns, handling returns, and ensuring customer satisfaction.
• Partake in recruiting, hiring, training, and scheduling staff members, including sales associates, cashiers, and support personnel. Provide ongoing coaching and performance evaluations.
• Stay well-informed about all the products we are selling, their specifications, and benefits to effectively address customer inquiries and provide product recommendations.
• Present and demonstrate the company's products to customers, highlighting their features, benefits, and unique selling points.
• Receive and process customer orders, ensuring they are accurately recorded, and communicate with the company's logistics and distribution teams to fulfil orders efficiently.
• Negotiate terms and conditions of sales, including pricing, delivery schedules, and payment terms, to secure profitable deals for the company.
• Collaborate with management to implement promotional strategies and marketing initiatives to boost product visibility and sales.
• Maintain detailed records of sales activities, customer interactions, and order histories, and provide regular reports to management.
• Work toward achieving and often exceeding sales targets and quotas set by the company.

Salary
N100,000 - N120,000 Monthly.

Application Closing Date
11th March, 2025.