Customer Service Officer at Traydah Global Resources Limited

Traydah Global Resources Limited is an online platform where users sell digital assets for naira. Traydah is an innovative mobile app company dedicated to provide revolutionary digital solutions.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Job Summary

• We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan.
• The ideal candidate must live near Eleyele or Dugbe, be between 20 and 25 years old, and possess intermediate computer skills.
• This role requires a commitment to providing exceptional customer service and the flexibility to work 12-hour rotational day and night shifts.

Responsibilities

• Handle customer inquiries and complaints via phone, email, and chat.
• Attend to customers' online transactions.
• Resolve customer issues promptly and effectively.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Follow organizational procedures, guidelines, and policies.

Requirements

• Must reside in Ibadan, preferably near Jericho.
• Age between 20 and 25 years.
• Intermediate computer skills, including proficiency in MS Office.
• Excellent communication and interpersonal skills.
• Ability to work a 12-hour shift.
• Willingness to work rotational day and night shifts.
• First Degree or equivalent.

Salary
N150,000 Monthly.

Application Closing Date
April 30th, 2025.