Admin / Human Resource Manager at Skye Properties Limited

Skye Properties (Dagsville & Gordonsville by Escape), a hospitality company with unique boutique hotels, is recruiting suitable candidates to fill the position below:

Job Title: Admin / Human Resource Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time
Reports to: General Manager (Gordonsville & Dagsville)

Job Overview

• The Admin/HR Manager is responsible for overseeing all administrative functions and managing the hotel's human resources. 
• This role ensures the smooth operation of daily hotel processes, employee relations, and compliance with labor laws. 
• The position acts as a liaison between the management and employees, ensuring that the hotel's staffing needs are met and that the workplace culture aligns with the hotel's values.

Key Responsibilities
Human Resources Management:

• Recruitment & Staffing:

  • Oversee the full recruitment cycle, including sourcing, interviewing, and onboarding new hires.
  • Maintain relationships with recruitment agencies and job boards.
  • Ensure staffing levels meet the operational needs of the hotel.

• Employee Relations:

  • Serve as a point of contact for employees regarding HR issues and grievances.
  • Foster a positive and inclusive work environment.
  • Address and resolve employee concerns in compliance with hotel policies and local labor laws.

• Training & Development:

  • Develop and implement training programs for employees in line with the hotel’s service standards.
  • Organize onboarding sessions, job-specific training, and professional development opportunities.
• Performance Management:
  • Manage employee performance appraisals, ensuring regular evaluations and feedback.
  • Work with department heads to create performance improvement plans for underperforming staff.
  • Recognize high-performing employees and recommend them for promotions or rewards.
• Compensation & Benefits:
  • Ensure employees are paid accurately and on time, working closely with the finance team.
  • Administer employee benefits packages, including health insurance, leave policies, and bonuses.
  • Maintain records of attendance, leave, and overtime.

Administrative Management:

• Office Administration:
  • Oversee the smooth day-to-day administrative operations of the hotel.
  • Manage office supplies, maintenance schedules, and general hotel-related administration.
  • Maintain an organized filing system for all hotel records, including legal, financial, and operational documents.
• Compliance & Legal:
  • Ensure compliance with local labor laws, health and safety regulations, and industry standards.
  • Maintain updated records for licenses, permits, and contracts related to hotel operations.
  • Coordinate with the legal team on employee contracts and dispute resolutions when necessary.
• Vendor & Contract Management:
  • Manage contracts and relationships with third-party vendors for various services (e.g., cleaning, security, supplies).
  • Negotiate agreements and ensure that contracts are fulfilled as per the terms.

Employee Welfare & Engagement:

• Employee Engagement:
  • Organize staff events, team-building activities, and incentive programs to promote a positive workplace culture.
  • Conduct employee satisfaction surveys and implement programs to improve overall morale.
• Health & Safety:
  • Ensure that health and safety protocols are in place and followed by all staff.
  • Conduct regular safety training sessions and emergency response drills.

Strategic HR Planning:

• Workforce Planning:
  • Collaborate with hotel management to forecast staffing needs based on business demand and hotel occupancy rates.
  • Develop long-term HR strategies to support business growth and expansion.
• Talent Management:
  • Identify future talent needs and develop strategies for attracting and retaining top talent in the hospitality industry.
  • Implement succession planning and career development pathways for key positions within the hotel.

Qualifications & Skills

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR or administration, preferably within the hospitality industry.
• Knowledge of labor laws and hotel industry regulations.
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• Proficiency in HR software and Microsoft Office Suite.
• Problem-solving skills with the ability to handle sensitive employee issues with discretion.

Working Conditions

• Full-time position based at the hotel with regular office hours.
• May require occasional work during evenings, weekends, or holidays to support hotel operations and staff needs.

Salary
N250,000 - N300,000 / Month.

Application Closing Date
14th March, 2025.

How to Apply
Interested and qualified candidates should send their CV to: info@hopservicesltd.com using the Job Title as the subject of the mail.

Note: This role is ideal for a well-rounded individual who is passionate about employee well-being, enjoys working in the hospitality industry, and has strong administrative capabilities.