Workshop Administrator at Contec Global Group

Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa, and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is among the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure, and Hospitality

We are recruiting to fill the position below:

Job Title: Workshop Administrator

Location: Lagos
Employment Type: Full-time

Description 

• The Workshop Administrator is responsible for providing administrative and operational support to ensure the smooth and efficient running of the mechanic workshop.
• This role involves managing customer bookings, handling job cards, tracking inventory, maintaining records, and ensuring excellent communication between mechanics, clients, and management.

Key Responsibilities
Administrative Support:

• Handle workshop correspondence, emails, and phone inquiries professionally.
• Prepare, process, and maintain job cards, work orders, and service reports.
• Assist in preparing quotes, invoices, and purchase orders.
• Maintain accurate workshop records, including customer details, vehicle history, and maintenance logs.

Customer Service & Coordination:

• Greet and assist customers, schedule vehicle repairs and services.
• Provide clients with estimated timelines and keep them updated on progress.
• Address customer inquiries, complaints, and feedback promptly and professionally.

Scheduling & Workflow Management:

• Organize and prioritize daily workshop tasks to optimize efficiency.
• Coordinate bookings and allocate jobs to mechanics based on their expertise and availability.
• Monitor job progress to ensure timely completion and adherence to schedules.

Inventory & Procurement Management:

• Monitor stock levels of spare parts, tools, and consumables.
• Place orders for supplies and ensure timely delivery from suppliers.
• Maintain accurate inventory records and reconcile discrepancies.

Financial & Documentation Management:

• Prepare and process invoices, quotes, and receipts accurately.
• Reconcile payments, handle petty cash, and maintain financial records.
• Maintain compliance with safety, environmental, and regulatory requirements.

Workshop Maintenance & Compliance:

• Ensure workshop cleanliness, organization, and adherence to safety protocols.
• Assist in developing and implementing workshop policies and procedures.

Qualifications & Skills

• Proven experience in workshop administration or a similar role in a mechanical environment.
• Excellent organizational and time-management skills.
• Strong communication and customer service abilities.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Familiarity with vehicle parts, tools, and maintenance processes.
• Ability to multitask, prioritize tasks, and work under pressure.
• Attention to detail and problem-solving skills.

Salary
N150,000 - N200,000 monthly. 

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online