Front Desk Officer at Excel and Grace Consulting

Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Sapele Road, Benin - Edo
Employment Type: Full-time

Summary

• We are looking for a Front Desk Officer with excellent interpersonal and organizational skills to manage reception duties, handle inquiries, and provide administrative support.

Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Direct visitors to the appropriate personnel or departments.
• Manage visitor logs and issue visitor badges.
• Maintain a clean and organized reception area.
• Answer and direct incoming phone calls, taking messages and providing information.
• Respond to emails and other inquiries promptly and professionally.
• Handle incoming and outgoing mail and deliveries.
• Schedule appointments and meetings.
• Maintain calendars and assist with scheduling.
• Perform basic clerical tasks, such as photocopying, scanning, and filing.
• Maintain office supplies and notify management when supplies are low.
• Provide excellent customer service to visitors and callers.
• Address inquiries and resolve issues efficiently.
• Maintain a professional and courteous demeanor at all times.
• Monitor the comings and goings of people in the building.

Qualifications

• BSc or HND in a relevant field from a reputable institution
• 2 - 3 years of proven experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Professional appearance and demeanor.
• Strong attention to detail.

Salary
N150,000 - N200,000 monthly.

Application Closing Date
Not Specified.