Card and Switching Analyst at the Alternative Bank

The Alternative Bank is an independent financial organization in the Non-interest Banking (NIB) sector. Financial operations on the Alternative Bank is authorised and regulated by the Central Bank of Nigeria. License to commence operations was granted in 2014. Trading and investment products provided by  the Alternative Bank is wholly owned.

We are recruiting to fill the position below:

Job Title: Card and Switching Analyst

Location: Lagos, Nigeria
Department: Technology

Job Objective

• Responsible for maintaining and managing the FEP Infrastructure to ensure high reliability and availability of card transactions across all channels, as well as supporting Card services and other Strategic Business Units to deliver exceptional service to Sterling bank customers.

Educational Qualification and Skills

• Canddiates should possess a Bachelor's Degree in a relevant field 
• Must have a valid NYSC Certificate
• Quality Decision Making & Problem-Solving skills
• Project Management Skills
• Excellent communication and interpersonal skills.
• Analytical mindset with attention to detail.
• Ability to work independently and as part of a team, collaborating with internal stakeholders to achieve business goals.

Functional / Technical Competencies:

• MSSQL Server administration
• Microsoft Windows Server administration
• Product Knowledge
• Stakeholder Management
• Service Level Management
• Customer Relationship Management
• IT Appreciation and Application

General Competencies:

• Communication skills
• Interpersonal relations

Behaviroal Competencies:

• Empathy
• Respect for Ethical Conduct
• Initiative
• Decision quality & Problem solving
• Time & Self-Management

Organisational Competencies:

• Execution (Bias for action)
• Excellence (Focus on high performance)
• Continuous Learning
• Service Excellence (Internal or External)
• Digitization

Application Closing Date
Not Specified.