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Head of Operations at Edgewood Consulting Limited

Posted on Fri 14th Mar, 2025 - hotnigerianjobs.com --- (0 comments)


Edgewood Consulting Limited - Our client, a Microfinance Bank based in Okitipupa Environ, Ondo State, is recruiting to fill the position below:

Job Title: Head of Operations

Location: Okitipupa, Ondo
Employment Type: Full-time

Job Summary

  • The Head of Operations is responsible for cash management, loan processing and disbursement, customer service, risk management, and compliance with regulations.
  • The role holder will oversee the work of the operations team and develop and implement policies and procedures to ensure the smooth and efficient operation of the bank.

Specific Responsibilities

  • Assist with internal, external, and regulatory audits and examinations
  • Oversee the overall operations of the Micro-financebank, including cash management, loan processing and disbursement, customer service, risk management, and compliance with regulations.
  • Responsible for effectiveness and efficiency of the branches, team development, team morale, and implementation of micro-finance code of conduct at the various levels of operations.
  • Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Company.
  • Liaise with the Finance Team to ensure timely preparations of annual budget, quarterly budget review, forecasts, and business plans.
  • Provide advice on all operation issues.
  • Appraise the operational system in place and monitor the implementation of the Company’s operation manuals, making appropriate recommendations regarding the need for change.
  • Any other duties and responsibilities that may be assigned from time to meet the objectives of the Company.
  • Other duties as assigned by the Managing Director.

Technical Knowledge / Minimum Requirements

  • A minimum of First Degree or its equivalent in any Business-related discipline.
  • Evidence that the candidate possesses proven skills and competencies in practical Microfinance banking
  • has undergone the Microfinance Certification Programme and obtained a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
  • A minimum of 7 years post-graduation experience out of which, at least, 4 must have been in the financial services industry.
  • Possess experience in innovative payment mechanisms and understand Fin-tech laws and regulations in Nigeria
  • Excel in working relationships with the banks and regulators
  • Possess high level of trust to drive best practices with minimal supervision
  • Have outstanding project management and leadership skills
  • Have a strong business acumen and problem-solving ability
  • Possess excellent analytical skills, in-depth understanding of business models.
  • Good understanding of CBN / NIDC and other regulatory landscape.

Application Closing Date
30th March, 2025.

Sorry, this listing is no longer active.

  

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