Receptionist / Front Desk Office at Recruitment Nigeria (NG) Limited

Recruitment Nigeria (NG) Limited is a dedicated consulting firm specializing in connecting top talent with leading companies across various industries. Established with a mission to simplify the hiring process, the company provides tailored recruitment solutions that meet the unique needs of its clients. Recruitment NG Limited's expert team is committed to delivering exceptional service, ensuring that both employers and job seekers find the perfect match for their requirements. The firm believes in fostering long-term relationships and contributing to the growth and success of businesses and individuals alike.

We are recruiting to fill the position below:

Job Title: Receptionist / Front Desk Office 

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a friendly, organized, and detail-oriented individual to join our team as a Receptionist.
• This role is vital in ensuring the smooth operation of our Salon by managing client interactions, appointment scheduling, and maintaining accurate financial records on day-to-day business transactions.
• The ideal candidate should have excellent communication skills, a passion for customer service, and experience in handling financial transactions.

Key Responsibilities

• Greet clients warmly and ensure they feel welcomed.
• Manage appointment bookings through phone calls, walk-ins, and online platforms.
• Confirm and remind clients about their appointments to reduce no-shows.
• Provide information about salon services, treatments, and pricing.
• Handle client inquiries, complaints, or concerns professionally.
• Promote salon products and upsell services to enhance customer experience.
• Maintain a clean and organized reception area.
• Record daily sales and expenses accurately.
• Manage cash handling, POS system entries, and ensure all transactions are documented.
• Prepare invoices, issue receipts, and track outstanding payments.
• Reconcile financial records and provide weekly / monthly sales reports to management.

Qualifications & Requirements

• Minimum of 1-2 years experience as a receptionist, customer service, in a Hair salon, spa or beauty industry is an added advantage.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, Word) and basic accounting knowledge.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage salon operations during peak hours.
• Proficiency in using salon booking systems or similar software
• Knowledge of POS systems and cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Professional and well-groomed appearance.
• Sales or retail experience is a plus.
• Candidate must live around Lekki Phase and Environs for easy proximity.

Work Schedule:

• Full-time including and weekends rotation evenings as required.

Compensation

• Salary based on experience, with opportunities for bonuses / commissions.
• Opportunity to work in a creative and vibrant environment.

Application Closing Date
31st March, 2025.