Implementation & Support Engineer at Ash Nelson Partners Limited (ANP)

Ash Nelson Partners Limited (“ANP”) is a technology company with a key focus on solving Cyber Security, and Cyber Fraud problems for Financial and Revenue collecting Organizations. We work with our clients to source effective solutions with a proven performance track record in their target terrain. We combine a strong understanding of the Nigerian Business Ecosystem and the unique challenges it faces in its bid to digitize these core processes. Armed with this knowledge, we are able to effectively identify innovative solutions, that will give our clients the desired results.

We are recruiting to fill the position below:

Job Title: Implementation & Support Engineer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Provide high-quality technical support and implement innovative solutions to enhance customer experience.
• Integrate and support OEM and vendor IT solutions.
• Maintain and optimize infrastructure across on-premises and cloud environments.
• Perform routine maintenance, updates, and security upgrades.
• Collaborate with developers to manage CI/CD pipelines.
• Lead technical projects, coordinating with OEMs, partners, and clients.
• Document deployments and support activities.
• Conduct training for internal teams and clients on deployed solutions.

Requirements
Skills:

• Technical Support & Troubleshooting: Strong problem-solving skills to diagnose and resolve client issues.
• API & Web Services: Development, integration, and testing expertise.
• Cybersecurity solution deployment experience preffered
• DevOps & Automation: Experience with CI/CD, configuration management, and cloud infrastructure (Jenkins, Ansible, Terraform, AWS, Azure, GCP).
• Scripting & Development: Proficiency in shell scripting and at least one programming language (Java, JavaScript, Python preferred).
• Database & System Management: SQL scripting, ETL processes, Linux/Windows administration, and networking fundamentals.
• Containerization & Orchestration: Hands-on experience with Docker and Kubernetes.
• Version Control & Collaboration: Proficiency with Git, Bitbucket, Jira, and Confluence.
• Customer Engagement: Strong communication skills to interface with clients, understand needs, and ensure successful solution deployments.
• Quick Learner: Ability to rapidly understand and adapt to new products and technologies.

Application Closing Date
Not Specified.