Spa Manager at SManuel Consulting

S’Manuel Consulting is a growing HR outsourcing and business consulting company dedicated to helping businesses streamline their human resource processes, improve operational efficiency, and drive organizational success. Established in 2018, we specialize in HR consulting, business management, training and development, process improvement, LinkedIn optimization, CV and personal statement writing, and a variety of other business support services. With a strong presence in the UK and Lagos, Nigeria, we have worked with numerous clients across diverse industries globally, offering tailored HR solutions and strategic business insights to help companies attract, retain, and develop top talent while ensuring compliance and efficiency in their operations. 

At S’Manuel Consulting, we are more than just consultants - we are your trusted partners in business success. Whether you are an organization looking to optimize HR processes, a business aiming to enhance operations, or a professional seeking career advancement, we have the expertise, tools, and strategies to help you achieve your goals.

We are recruiting to fill the position below:

Job Title: Spa Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• The Spa Manager will oversee the daily operations of the spa, ensuring high-quality service delivery, customer satisfaction, and smooth workflow.
• The ideal candidate should be skilled instaff management, customer relations, and business operations, ensuring that the spa meets its revenue targets while providing a relaxing and luxurious experience to clients.

Key Responsibilities

• Oversee and manage allspa operations, treatments, and services.
• Lead and supervisespa therapists, front desk staff, and other personnel.
• Ensureexceptional customer service, maintaining high standards of cleanliness and hygiene.
• Developpromotional strategiesto attract and retain clients.
• Monitor andanalyze revenue performance, implementing sales and marketing strategies.
• Maintain relationships withvendors and suppliersfor beauty products and equipment.
• Ensure compliance withhealth and safety regulations.
• Handlecustomer feedback, complaints, and staff concernsprofessionally.
• Organize training and development programs for spa employees.

Requirements

• Bachelor's Degree or relevant certification inBusiness Management, Spa Management, Hospitality, or related field.
• 4 – 5 yearsexperience as aSpa Manager or similar role.
• Strong leadership and team management skills.
• Knowledge ofspa treatments, skincare products, and wellness trends.
• Excellentcommunication and customer serviceskills.
• Ability toanalyze financial reports and manage budgets.

Salary
N200,000 - N250,000 Monthly

Application Closing Date
31st March, 2025.