Medical Secretary / Cashier at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Medical Secretary / Cashier

Location: Katsina
Employment Type: Full-time

Job Description

• The Medical Secretary will perform duties related to case management, which entails being responsible for the wellbeing of the clients and guiding them through the processes and regulations related to their cases. 
• S/he will enhance the quality of patient management, maximize satisfaction, and promote cost-effectiveness.
• The successful candidate will be accountable for the full patient care cycle including assessing, planning, implementing, monitoring, and evaluating actions required to meet the client’s health and human services needed

Responsibilities

• Coordinate and provide safe, timely, effective, efficient, equitable, and client-centered care.
• Handle case assignments, draft service plans, review case progress and determine case closure.
• Help clients achieve wellness and autonomy.
• Facilitate multiple care aspects (case coordination, information sharing, etc.).
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
• Develop effective working relations and cooperate with the medical team throughout the entire case management process.
• Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction.
• Record cases information, complete accurately all necessary forms, and produce statistical reports.
• Promote quality and cost-effective interventions and outcomes. • Assess and address motivational and psychosocial issues.
• Adhere to professional standards as outlined by protocols, rules, and regulations.
• Operating scanners, cash registers, and other related electronics.
• Process sales transactions.
• Reconciling the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices are accurate and proving a receipt to every customer.
• Advising on refunds and exchanges, and resolving complaints.
• Issue receipts to customers.
• Make change accurately and efficiently.
• Report issues with equipment.
• Report any discrepancies detected in any transactions.
• Ensure capturing of issued receipts on the organization’s database.
• Ensure capturing of all relevant patient information during registration.

Qualification

• BS degree in a related healthcare field
• 2 years of working experience in a similar role
• Experience working with an EMR would be an advantage.
• Prior experience as a Medical Secretary or similar administrative role
• Multitasking and organizational skills
• Knowledge of medical coding, medical office procedures, regulations, and medical terminology
• Patience and discretion
• Familiarity with the basics of bookkeeping
• Excellent written and oral communication skills
• Experience working with EHRs, databases and word processing, and spreadsheet software.
• Knowledge of how to process insurance claims.

Application Closing Date
3rd April, 2025.