Account Manager (HORECA) at OmniRetail Technology Limited - Flexolution NG

Flexolution NG - Our client, OmniRetail Technology Limited, is recruiting to fill the position below:

Job Title: Account Manager (HORECA)

Location: Lagos
Employment Type: Full-time
Reports To: Growth Manager

Objective

• Creating and executing campaigns to generate leads and establishing relationships with new clients, ensuring onboarding success, and identifying upsell opportunities.

Key Responsibilities
Market Research:

• Conduct thorough market research to identify potential clients, industries, and emerging market trends.
• Develop strategies to penetrate new markets and expand existing client bases.

Lead Generation:

• Create and execute targeted campaigns to generate leads through email marketing, social media, content marketing, and other digital channels.
• Identify and qualify prospects to ensure high-quality leads.

Conversion Strategies:

• Develop and implement tactics to convert leads into clients, including targeted outreach, product demonstrations, and trial offerings.
• Foster strong relationships with key decision-makers to facilitate deal closures.

Sales Collaboration:

• Work closely with sales teams to ensure seamless lead handoff and enablement.
• Coordinate with cross-functional teams to support deal execution and client satisfaction.

Competitor Analysis:

• Monitor and analyze competitors' strategies to maintain a competitive edge in the market.
• Adapt strategies based on competitor activities and market dynamics.

Campaign Measurement:

• Track and analyze campaign performance, measuring ROI and other relevant metrics.
• Prepare and present performance reports with insights and recommendations for improvement.

Client Relationship Building:

• Establish and nurture relationships with new clients, guiding them through the onboarding process.
• Identify upsell and cross-sell opportunities to maximize revenue from existing accounts.

Market Intelligence:

• Stay current with industry developments, trends, and best practices to enhance client acquisition and retention strategies

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or a related field.
• 3 - 5 years of experience in account management, preferably within HORECA or modern trade sectors.
• Proven experience in lead generation and client acquisition.
• Strong analytical and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Proficiency with CRM software and digital marketing tools.

Skills:

• Lead generation and conversion tactics.
• Client relationship management.
• Market analysis and competitor benchmarking.
• Campaign performance tracking and reporting.
• Collaborative mindset and teamwork.

Compensation

• Competitive Salary (N200,00 - N250,000 monthly) and performance-based incentives.
• Opportunities for professional development and growth.

Application Closing Date
30th April, 2025.

How to Apply
Interested and qualified candidates should send their Resume and a Cover letter to: careers@omniretail.africa using the Job Title as subject of the mail.