Telecom / Communication Support Services Officer at Western Development Company Limited (WDCL)

Western Development Company Limited (WDCL) is an independent limited liability company, established in Nigeria for over 13 years ago. WDCL is the sole representative of various overseas companies in the fields of Information Technology, Telecommunications, Mechanical Engineering and Electrical/Electronic Engineering.

We are recruiting to fill the position below:

Job Title: Telecom / Communication Support  Services Officer

Location: Belema, Rivers
Employment Type: Contract

Roles and Responsibilities

• Participate in preparation of work method statements, risk assessments and job hazard analysis
• Specify personal protective equipment (PPE), appropriate documentation and prepare Permit for work activity.
• Install, or coordinate the installation of, new or modified hardware, software, or programming modules of telecommunications systems.
• Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems, networks, and data.
• Monitor and analyze system performance, such as network traffic, security, and capacity, to proactively identify service-impacting issues.
• Resolve complex and escalated network and telecom service issues in a timely manner to support internal and external customer requests and needs
• Produce, update, and generally improve technical documentation to support security requirements and operational support of systems.
• Troubleshoot and analyze telecoms device faults using diagnostic tools, test devices and measuring instruments.
• Address equipment faults, provide technical assistance and propose solutions to address causes of undesirable performance
• Perform data backups and maintain an inventory of telecom components for maintenance interventions
• Support development of credible look ahead plans for work activities
• Comply with site HSE practices and procedures.
• Participate in HSE meetings and promote site safety campaigns
• Close out all other assigned actions in line with audit findings

Requirements

• Academics: A qualification (HND/Bachelors) in Electrical / Electronic / Computer Engineering or related discipline
• Age: < 45 years.
• Start Date 1st April 2025

Work Experience:

• Minimum of eight (8) years relevant professional engineering experience within the Oil and Gas Industry
• A four (4) year field work experience within SPDC East Asset operations will be an added advantage.

Skills:
Must possess the following competences:

• Knowledge of telecommunications systems.
• Operation of digital, VOIP, and video telephony product offerings.
• Knowledge of computer diagnostics tools to investigate and diagnose hardware and software problems
• Installation and configuration of new software, hardware or programming modules
• Knowledge of system security requirements
• Appreciation of network environments including voice and data cabling.
• Interpret machinery/equipment information from drawings, diagrams and technical manuals.

Soft Skills (Added advantage):

• Computer literate, ability to perform basic computer related activities
• Competent user of Microsoft Office applications
• Knowledge of worksite hazard management and permit to work systems
• Effective team player and ability to work in multidisciplinary team
• Good communication & presentation skills
• Good time management and organizational skills
• Ability to adapt promptly to change
• Ability to work under pressure.
• Self-motivated and ability to deliver tasks under minimal supervision

Work Cycle:

• The work location is a swamp-field located in Belema
• Work base location is Port Harcourt. You may be required to attend courses in Shell IA PHC or other PHC locations as advised as well as other official assignments
• The job activity period is daily on 12-hour (7am to7pm) routine over a 21-day period.
• There is a standard 3weeks on and 3weeks off schedule.
• The successful candidate will manage own absences with his/her contractor for suitable qualified covers..
• Personnel may be required to work extended hours as need may arises.

Application Closing Date
23rd March, 2025.