Installation Manager at Teco Group Limited

TECO is a longstanding Nigerian Engineering firm, founded in 1980. We excel in delivering tailored engineering solutions to a wide range of industries throughout Nigeria and the rest of Africa. Our primary goal is to contribute to the technical and engineering advancement of Nigeria’s industries.

We are recruiting to fill the position below:

Job Title: Installation Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a detail-oriented and experienced Installation Manager to oversee the installation process of our products or systems. 
• The ideal candidate will be responsible for managing installation teams, ensuring projects are completed on time and within budget, and maintaining high standards of quality and customer satisfaction. 
• The Installation Manager will also ensure compliance with safety regulations and will be the point of contact for clients regarding installation inquiries.

Key Responsibilities
Team Management and Leadership:

• Supervise and manage installation teams, ensuring proper coordination and scheduling of all installation activities.
• Provide training, support, and mentorship to installation technicians to ensure high-quality work and adherence to safety standards.
• Conduct performance evaluations, offer feedback, and manage team development and growth.

Installation Planning and Scheduling:

• Plan and schedule installations, ensuring that all resources (personnel, tools, equipment, and materials) are available and ready for each project.
• Coordinate with customers, sales, and engineering teams to align installation timelines and expectations.
• Troubleshoot and resolve any issues that arise during installation to ensure projects are completed on time.

Customer Communication and Support:

• Act as the primary point of contact for customers regarding installation questions, concerns, and updates.
• Ensure customers are informed about the status of their installations and any changes to schedules or expectations.
• Provide exceptional customer service and address any post-installation concerns or warranty issues.

Quality Assurance and Compliance:

• Ensure that all installations meet company standards, safety regulations, and customer requirements.
• Conduct inspections and oversee the final walk-throughs to ensure the work is completed to the highest standard of quality.
• Ensure compliance with all local, state, and federal regulations related to the installation process.

Budgeting and Cost Control:

• Manage the installation budget, ensuring projects are completed within financial constraints.
• Track costs related to labor, materials, and equipment for each project and identify areas for cost savings or efficiency improvements.

Problem-Solving and Troubleshooting:

• Address any issues that arise during installation, including technical challenges, customer concerns, or resource shortages.
• Proactively identify potential issues before they impact the project timeline and take necessary corrective actions.

Documentation and Reporting:

• Maintain accurate records of installations, including work completed, customer feedback, and any changes made to the original plan.
• Provide regular progress reports to management regarding installation status, customer feedback, and any operational challenges.

Salary
N300,000 - N400,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should submit their CV to: hr@tecogroupng.com using the Job Title as the subject of the email.