Social Media / Online Sales Officer at Excel and Grace Consulting

Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.

We are recruiting to fill the position below:

Job Title: Social Media / Online Sales Officer

Location: Tradefair Complex, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly motivated and experienced Social Media Officer/Online Sales Officer to manage our social media presence, respond to customer inquiries, create engaging content, and drive online sales. 
• The successful candidate will be responsible for developing and implementing social media strategies, creating visual content, and providing exceptional customer service.

Responsibilities

• Manage and maintain our social media presence on platforms such as Instagram, Facebook, Twitter, and LinkedIn.
• Create high-quality visual content, including graphics, videos, and photos, to engage our audience and promote our products.
• Respond to customer inquiries, resolve issues, and provide exceptional customer service via social media, email, and phone.
• Drive online sales by promoting our products, responding to customer inquiries, and providing product recommendations.
• Develop and implement social media strategies to increase engagement, followers, and sales.
• Monitor and analyze social media metrics, providing regular reports and insights to inform business decisions.
• Collaborate with cross-functional teams, including sales, marketing, and customer service, to ensure alignment and maximum impact.

Requirements

• Bachelor's degree in Marketing, Communications, or related field.
• At least 2 years of experience in social media management, content creation, and online sales.
• Excellent communication, writing, and design skills.
• Proficient in social media management tools, such as Hootsuite, Buffer, or Sprout Social.
• Knowledge of graphic design software, such as Adobe Creative Suite.
• High level of creativity, enthusiasm, and energy.
• Ability to work independently and as part of a team.

What we offer

• Competitive Salary: N130,000 - N170,000 per month.
• Opportunity for Growth: Opportunity to work in a dynamic and growing industry.
• Professional Development: Professional development and growth opportunities.
• Collaborative Work Environment: Collaborative and supportive work environment.

Application Closing Date
Not Specified.