Commercial Operation Manager at Ultimum Limited

Ultimum Limited is a fast-growing alcoholic & non-alcoholic Beverage’s manufacturing company and Nigerian-based subsidiary of Union Camerounaise de Brasseries – a leading Total Beverages Manufacturer with over 50 years presence and tremendous success in Cameroon; also, a proud sponsor of the 2024 African Cup of Nations (AFCON) in Abidjan. Ivory Coast. We are committed to developing quality products that satisfy all aspirations of our customers, and constantly innovating on ways to improve our products and deliver quality and special experience for our customers.

We are recruiting to fill the position below:

Job Title: Commercial Operation Manager

Location: Abia
Employment Type: Full Time

Purpose
Responsible for the Organisational effectiveness of the Sales force through:

• Administration of Depot operations
• Administration of field sales operations
• Systems usage and support
• Effective customer management to enhance relationships with trade partners

Responsibilities
Administration of Depot Operations:
Manage the operational effectiveness of:

• Order to Cash
• Cash control
• Credit management
• Stock weeks
• Budget & Overhead
• Depot administrator training
• Depot administrative audit

Administration of Field Sales Ops
Manage the operational effectiveness:

• Field administrational support
• Sales stationary
• Sales purchasing
• POS distribution & storage from Marketing store onwards
• Fridge placement, management and maintenance
• Cross functional liaison and coordination.
• Commercial Procedures manuals
• Personnel-related Sales issues
• Headcount reporting and control
• Expense claim and control

Systems usage and support:
Overseeing the effective use, management and development of Systems to:

• Target, split and report Sales KPIs fully and on time to other users
• Manage Sales force incentives
• Maximise the value of Customer Driven Outlet Segmentation (CDOS)
• Collate, interpret and report market and competitor intelligence gathered by the Salesforce

Customer management:
Develop effective customer management initiatives to enhance relationships with trade partners:

• Trade promotion coordination
• Handling of rebate, incentives and commission
• M&E of customer satisfaction
• Tracking of pricing v competition
• Customer Helpline
• Customer database

Team Leadership:

• Manages, motivates, trains and coaches his team through inspiring leadership
• Champions a strong culture of development / evaluation through Audi, coaching and training his team
• Builds clear Personal Development Plans to enhance performance and individual growth of his own team
• Searches for world best practice locally and globally in his area of responsibility and shares learnings across the business

Relationships:

• Executive and Sales Leadership teams
• Close, constant liaison with all other Departments. Represents Commercial Dept at Planning meeting
• Customer relations with Distributors and Retailers

Qualifications

• University Degree (preferably MBA) in Business or related field
• 3-5 years track record in a senior Systems / Logistics / Commercial or Finance role.

Experience:

• FMCG, preferably beverage industry related, exposure
• Strategic vision
• Deep understanding of the Big Picture (macro PESTEL, SWOT, etc)
• Good leader, coach, trainer and facilitator
• Finance and systems management
• Computer literate (Microsoft Office.

Application Closing Date
Not Specified.