Internal Sales Representative at Mantrac Nigeria

Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Title: Internal Sales Representative

Location: Lagos

Main Duties and Responsibilities

• Contact customers to present multi-brand parts and services and answer all technical and commercial inquiries
• Inform customers by phone about new product offerings
• Participate in quotations preparation, terms of payment for his/her supervisor or manager's review and approval
• Present relevant technical publications as appropriate to customers and explain benefits advantages of the multi-brand products, with comparison to OEM and OE products
• Follow up on opportunities and quotes to maximize sales and results
• Assist with the solution and resolution of customer complaints raised
• Report all lost sales of parts and service to supervisor manager and to ensure such lost sales are appropriately entered into dealer system (Salesforce)
• Ensure there are no overdue debt on customers' parts and service account _
• Keep good control of customer list and keep updating customer profiles and population in Salesforce or any existing dealer marketing information system
• Report any prime product sales leads to his her supervisor, manager or the prime product manager
• Perform any other related duties as required by product support sales management

Requirements

• BSc in Engineering or equivalent.
• At least 2 years' experience in the industry (sales, marketing & technical experience).
• Good written and spoken English. Interpersonal and communication skills with leadership skills and ability to take initiative.
• Good analytical and computer skills. Having good selling skills is an advantage.

Application Closing Date
25th April, 2025.