General Manager, Operations at Talent-Nest Recruitment Hub

Talent-Nest Recruitment Hub is recruiting suitable candidates to fill the position below:

Job Title: General Manager, Operations

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly experienced and strategic General Manager, Operations to oversee the daily operations of our organization. 
• The ideal candidate will be responsible for driving operational efficiency, optimizing business processes, improving productivity, and ensuring the seamless execution of company strategies. 
• This role requires strong leadership, problem-solving skills, and the ability to align operational activities with business objectives.

Key Responsibilities
Operational Strategy & Management:

• Develop and implement operational strategies to improve efficiency, productivity, and profitability.
• Oversee the day-to-day operations across various departments, ensuring alignment with company goals.
• Establish key performance indicators (KPIs) to monitor operational success and drive continuous improvement.
• Ensure compliance with industry regulations, company policies, and quality standards.

Team Leadership & Performance Management:

• Lead and mentor departmental managers and operational teams to achieve business goals.
• Foster a high-performance culture through effective leadership, motivation, and training programs.
• Conduct performance evaluations and set objectives for operational teams to enhance efficiency.

Financial & Budgetary Oversight:

• Manage operational budgets, cost control measures, and resource allocation.
• Drive profitability initiatives by optimizing resources and streamlining business operations.
• Collaborate with finance teams to ensure effective cost management and financial forecasting.

Process Optimization & Innovation:

• Identify and implement process improvements, automation, and operational efficiencies.
• Drive innovation and digital transformation to enhance business performance.
• Work with IT and data teams to leverage technology-driven solutions for operational excellence.

Stakeholder & Customer Relationship Management:

• Collaborate with clients, suppliers, and stakeholders to improve service delivery.
• Address customer concerns and operational challenges to maintain a high level of satisfaction.
• Build strategic partnerships and ensure supply chain and logistics efficiency.

Qualifications & Requirements

• Bachelor’s Degree in Business Administration, Operations Management, Engineering, or a related field (Master’s degree is an advantage).
• 2 - 4 years of experience in operations management, business strategy, or general management roles.
• Strong understanding of business operations, financial management, and process optimization.
• Proven leadership experience in managing teams, driving efficiency, and implementing change.
• Excellent problem-solving, analytical, and decision-making skills.
• Proficiency in ERP systems, data analytics, and project management tools.
• Strong communication and stakeholder management skills.
• Ability to work in a fast-paced, target-driven environment.

Salary & Benefits

• Competitive salary (N150,000 - N200,000 / Month) with performance-based incentives.
• Health insurance, pension, and other benefits.
• Professional development and leadership training opportunities.
• Career advancement in a fast-growing organization.

Application Closing Date
20th April, 2025.