HR Operations Specialist at FoliXx Hospitality

FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon: integrity, excellence, attitude, competence, and continuous improvement.

We are recruiting to fill the position below:

Job Title: HR Operations Specialist

Location: Ikate, Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are looking for an HR Operations Specialist who is passionate about HR systems, process automation, and employee experience.
• The ideal candidate will play a crucial role in managing HR operations, optimizing digital tools, and ensuring seamless HR service delivery.
• This role requires a blend of HR expertise and strong technical skills to implement digital solutions, automate workflows, and improve data-driven decision-making within the HR department.

Key Responsibilities
HR Operations & Process Management:

• Oversee and manage HR processes and policies, ensuring compliance with company standards and labor laws.
• Automate and streamline HR workflows using HRMS, HR software, and digital tools.
• Ensure seamless onboarding and offboarding processes with digital documentation and efficient data management.
• Manage employee records, payroll data, and leave administration using HRIS systems.
• Collaborate with department heads to enhance employee engagement and HR service delivery.

Technology & HR Digitalization:

• Implement and optimize HRMS (Human Resource Management Systems) and ensure full utilization.
• Lead the digital transformation of HR policies, training materials, and employee engagement initiatives.
• Develop and manage online training programs and digital learning platforms for employee development.
• Use data analytics and HR metrics to generate insights that support business decisions.
• Ensure seamless integration of HR tech solutions with payroll, attendance, and performance management systems.

Employee Relations & Compliance:

• Ensure compliance with Nigerian labor laws and company policies.
• Provide support in handling grievances, disciplinary actions, and conflict resolution.
• Develop and enforce HR policies while maintaining transparency in communication.

Talent Acquisition & Performance Management:

• Support the recruitment team in leveraging AI-driven recruitment tools to streamline hiring processes.
• Oversee performance evaluation processes and ensure performance tracking through digital tools.
• Implement and manage employee rewards and recognition programs.

Requirements & Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR operations, preferably within the hospitality industry.
• Strong knowledge of HR technology, including HRIS, HRMS, ATS, and digital learning platforms.
• Experience in automating HR processes and managing HR digital transformation projects.
• Proficiency in data analytics, reporting, and HR metrics tracking.
• Excellent problem-solving, communication, and organizational skills.
• Ability to train employees on HR tech tools and improve user adoption.
• Strong understanding of Nigerian labor laws and HR compliance.

Preferred Skills & Certifications:

• HR Tech Certifications (e.g., SHRM-SCP, PHR, CIPM, or HRIS certifications) are a plus.
• Experience with HRMS platforms such as SeamlessHR, BambooHR e.t.c
• Familiarity with Google Workspace, Microsoft Office 365, and HR analytics tools.
• Prior experience working in a restaurant, lounge, or nightclub industry is an advantage.

Salary
N250,000 - N300,000 Monthly.

Application Closing Date
30th April, 2025.