MasterCard International Settlement Officer at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: MasterCard International Settlement Officer

Job Identification: 1334
Location: Lagos
Employment Type: Full-time

Responsibilities

• Analyze MasterCard Int’l Net settlement advisement (NSA) to ensure that settlement amount agrees with amount received from MasterCard.
• Review of T461, T140, T464, T057 files to extract settlement summary details for posting.
• Process Int’l Settlement and identify exceptions. Also, recognize income, expense and other settlement details. 
• Acquirer transaction settlement including settlement of transactions done by all variants of MasterCard cards issued by other banks on First Bank’s ATMs bank-wide (local and cross border).
• Issuing transaction settlement including settlement of all transactions i.e Cross border transactions done by all variants of MasterCard issued by First Bank on Other Bank’s channels (ATM, POS, QR and Web transactions as well as settlement of Transactions for First Bank Subsidiaries. 
• Review of issuing ATM, POS & Web transactions to ensure all settled transactions impacted customer’s account on Finacle. Extract details of transactions to impact customer’s account by generating transactions details include masked PAN, authorization ID, Card acceptor name, transaction dates, SSN, Auth ID and pass debit to identified accounts. 
• Work with account monitoring team to ensure open items generated after reconciliation of Finacle online entries and ATM and POS International transaction settlement entries to ensure accuracy in settlement of all transactions done by our cards offshore and to prevent loss of funds. 
• Analyzing MasterCard transactions trends and advice e-business group to enhance decision making during their product review session. 
• Proactive processing of USD refunds, purchase transactions and other credit adjustments received from MasterCard through settlement to customer’s account to manage customer dissatisfaction.
• Review customer’s Mastercard Block lien complaints from contact center, LOU or branches to investigate and determine status of transactions and advise customers on failed/Successful transactions.  
• Settlement of acquired cross border transactions done via POS or MasterCard Payment Gateway System (MPGS) to respective merchants’ accounts 
• Re-imbursement of MasterCard Nostro account for transactions done offshore by our cards.
• Processing of sales of funds to Treasury on MasterCard transactions to ensure settlement debit is nil off.
• Monitoring all MasterCard Offshore and Nostro accounts to ensure entries are properly captured. Respond by posting corresponding entries to offshore postings into mirror accounts to balance the bank’s books. 
• Ensure data integrity and compliance with Payment Card Industry Data Security Standard while dealing with cardholder information during transaction settlement/review.  
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook 

Job Requirements

• Minimum Education: B.Sc/HND in any Discipline, Preferably A Numerate Discipline.
• Minimum of 4 years of experience in  a similar role.

Application Closing Date
8th April, 2025; 10:30 AM.