In-House Settlement Officer at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: In-House Settlement Officer

Job Identification:  1337
Location: Lagos
Employment Type: Full-time

Job Description

• Conduct a first-level authentication check on prepared Etranzact settlement data upload file (sessions 1-4) 
• Settlement of Customs duties processed on Paydirect platform daily.
• Quarterly Reconciliation of Customs Duties payments.
• Settlement of Airtime and non-airtime billers' payments on the BAP platform daily.
• Processing and dispatch of Pin Mailers for Visa Debit Multicurrency cards.
• Processing of Card Transfer requests on the help desk on a daily basis.
• Responsible for the compilation and upload of monthly reports on the Customs Platform. 
• Processing and dispatch of Diaspora Pin Mailers on a weekly basis. 
• Processing of Card Closure requests on the help desk on a daily basis
• Resolution of failed transactions initiated by various customers on the in-house application platform.
• Handling of Branch enquiries via mail and Helpdesk on a daily basis. 
• Call over of processes handled on a daily basis. 
• Participate in meetings and training sessions with relevant stakeholders.
• Review and update the team’s processes in the department’s SOP.
• Supervision and monitoring of record keeping of documents for Customs and pin mailer
• Engages the biller on unavailability of transaction report required for settlement
• Comply with the principles and policies in the information security handbook

Job Requirements

• Minimum Education: First degree in any discipline
• Minimum of 5 years banking experience. 
• Operational knowledge of settlement processes
• Previous knowledge in banking operations is key.

Application Closing Date
8th April, 2025, 01:25 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online