Site Alliance Manager at Xcene Research

Xcene Research is a cutting-edge Contract Research Organization providing full-service support to pharmaceutical, biotechnology and medical device companies as well as academic institutions. We offer a range of services that help companies get their new products to market, with a specific focus on vaccines, neglected tropical diseases, rare diseases, metabolic diseases, oncology, neurology, hematology, cardiovascular and medical devices in Africa.

We are recruiting to fill the position below:

Job Title: Site Alliance Manager

Location: Lagos
Job Type: Full time

Job Purpose

• The Site Alliance Manager (SAM) is a key liaison between clinical trial sites, clinical research associates, the project management team, and the sponsor.
• This individual is responsible for ensuring compliance with research protocols, regulatory requirements and supporting trial deliverables.
• By fostering strong relationships with site staff, the SAM supports efficient study execution, monitors site performance and helps resolve operational challenges to ensure high-quality clinical research outcomes.
• This role reports to the Project Director.

Key Accountabilities
Site Engagement & Compliance:

• Serve as the primary point of contact between clinical trial sites and the CRA/PM team.
• Ensure compliance with study protocols, regulatory guidelines (ICH-GCP, FDA, EMA, etc.) and sponsor requirements.
• Support CRAs in site management activities, including issue resolution and escalation.
• Facilitate site training on protocol amendments, study updates and regulatory changes.

Operational Oversight:

• Monitor site performance and adherence to timelines, study objectives and deliverables.
• Identify and proactively address operational issues that may impact trial progress.
• Assist in the implementation of corrective and preventive actions (CAPA) when necessary.
• Ensure site documentation and essential regulatory files are maintained and audit-ready.

Collaboration & Relationship Management:

• Build and maintain strong relationships with the site study team and Xcene study teams.
• Act as a liaison between sites and Xcene study teams, providing feedback on site concerns.
• Support site engagement strategies to improve site retention and performance.

Risk Management & Quality Assurance:

• Identify risks to study conduct at the site level and implement mitigation strategies in collaboration with the site and Xcene study team.
• Work closely with the quality assurance team (QA) to support audit preparation and regulatory inspections.
• Ensure data integrity and protocol adherence by conducting regular site assessments.

Key Competencies

• Strong site relationship management and engagement skills.
• Proficiency in clinical trial operations and regulatory compliance.
• Ability to anticipate challenges and proactively address them.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively with CRAs, site staff and PM teams.

Education and Qualifications

• Bachelor's Degree or higher in Nursing, Life Sciences, Pharmacy or a related field.
• 3 – 5 years of experience in clinical research with prior site management or CRA experience preferred.
• Strong knowledge of clinical trial regulations, Good Clinical Practice (GCP), and ethical guidelines.
• Excellent communication, problem-solving and interpersonal skills.
• Ability to work independently in a fast-paced environment while collaborating with cross-functional teams.
• Willingness to travel to clinical trial sites as required.

Application Closing Date
Not Specified.