Runner - General (Guest Services / Front Desk) at Protea Hotel - Marriott International

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the position below:

Job Title: Runner - General (Guest Services / Front Desk)

Job ID: 25052860
Location: Ikeja, Lagos
Job type: Full time
Career area: Rooms & Guest Services Operations

Job Summary 

• Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. 
• At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. 
• Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. 
• They are critical to ensure smooth operations throughout the entire hotel.
• No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. 
• Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). 
• Doing all of these things well, and other reasonable job duties as requested, is critical for Runners – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.

OR

• 4-year B.Sc. Degree /HND from an accredited university or its equivalent in Social Sciences, or Management, or related major; 2 years’ experience in related professional area.

Application Closing Date
Not Specified.