Group Chief Operating Officer (GCOO) at a Forefront Healthcare Transformation

We are a forefront healthcare transformation Group in Nigeria and West Africa, and we are recruiting to fill the position below:

Job Title: Group Chief Operating Officer (GCOO)

Location: Lagos
Reports To: Group Managing Director

Summary

• As we expand our reach and impact, we seek a visionary, strategic, and execution-driven Group Chief Operating Officer (GCOO) to lead our Shared Services and Organisational Effectiveness strategy.
• This role demands a seasoned leader who thrives in complex, multi-entity environments and has a proven track record of architecting high-performing systems, driving large-scale operational transformation, and embedding a culture of continuous improvement and innovation.
• The GCOO will shape the future of the Group’s operations, driving strategic efficiencies across HR, Administration, Facility Management, Corporate Communications, Procurement, and Organisational Effectiveness.
• This is a rare opportunity for an exceptional leader to redefine how a mission-driven, impact-focused organisation operates at scale.

The Visionary Leader We Seek

• We are not looking for a conventional operations leader. We need a bold, forward-thinking strategist with a deep understanding of how operational excellence fuels organisational impact and who will lead our efforts to pursue competitive advantage through operations. 

The ideal candidate will:

• Lead the development and implementation of a comprehensive operational strategy aligned with the Group’s overall vision and the specific needs of each operational entity.
• Architect and embed a world-class Shared Services model that enhances efficiency, optimises costs, and scales operational effectiveness across the Group’s multi-entity structure.
• Lead enterprise-wide digital transformation, leveraging technology to automate, optimise, and future-proof the Group’s corporate services and administrative functions.
• Build and lead a high-performing team of operations professionals, fostering a culture of continuous improvement and innovation.
• Redesign operational governance, SOPs, and performance metrics, creating a seamless, data-driven operational backbone that supports the Group’s ambitious growth trajectory.
• Influence and engage at the highest levels, working with government bodies, private sector partners, and global health stakeholders to position the Group as a model for operational excellence in public health.
• Drive an agile, high-performance culture, balancing innovation with execution, and ensuring every function under the GCOO’s leadership is future-ready and impact-driven.
• Manage risk and ensure compliance with all relevant safety and regulatory standards.
• Develop and implement performance metrics to track operational success and identify areas for improvement.

Person Specification
Education & Professional Credentials:

• Master’s Degree in Business Administration (MBA), Public Administration, Organisational Development, Strategic Management, or a related field.
• A PhD is an added advantage for candidates with a background in public health systems or healthcare management.
• Professional certifications in Management (NIM, NIPM), Project Management (PMP), Procurement (CIPS), Facility Management, or Organisational Development are a strong advantage.

Experience & Track Record:

• Minimum of 15 years of executive leadership experience in large-scale, multi-entity organisations, ideally within the banking, FMCG, healthcare, international development, or social impact sectors.
• Proven success in building and leading Shared Services at scale, driving efficiency across HR, Procurement, Corporate Services, and Facilities within a complex group structure.
• Extensive experience in developing and executing SOPs, operational KPIs, and governance structures to elevate enterprise-wide performance.
• Demonstrated expertise in leading large-scale digital and organisational transformation initiatives, ensuring operational resilience and future-readiness.
• Strong experience in global stakeholder engagement, with the ability to interface with government, international donors, private sector partners, and regulatory bodies.
• A data-driven decision-maker with a deep understanding of how operational strategy fuels impact, efficiency, and financial sustainability.

Leadership & Strategic Thinking:

• Visionary leadership with an ability to anticipate future trends and position the Group for long-term success.
• Strategic architect, capable of designing and executing multi-year operational roadmaps that balance innovation with execution.
• Influencer and change agent, skilled in aligning diverse stakeholders, securing buy-in, and driving large-scale organisational change.
• Agile and decisive problem-solver, with the ability to manage complexity and drive operational excellence under dynamic conditions.

Why Join the Group?

• Shape the Future of Public Health Operations: Drive bold operational reforms that will directly impact millions of lives across Nigeria and West Africa.
• Lead a High-Impact Shared Services Model: Architect and implement a cutting-edge shared services strategy, setting a new standard for operational excellence in Africa’s social impact sector.
• Be a Global Change Agent: Engage with top-tier stakeholders—governments, donors, and private-sector leaders - to position the Group as a benchmark for operational innovation in global health.
• Unparalleled Growth & Leadership Opportunity: Join a mission-driven, fast-scaling organisation where your leadership will shape the next decade of healthcare impact in Africa.

Application Closing Date
10th April, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• All applications will be treated in confidence. 
• Interested persons without the minimum requirements need not apply.