Head of Operations at Siren Consults Limited

Siren Consults is a one stop agency offering creative designs, digital media solutions and print services. Here at Siren Consults, we don’t just help your brand grow, we interpret your brand’s dreams.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• As the Head of Operations, you will be responsible for overseeing and improving all operational aspects of the company, ensuring efficiency, quality control, and timely delivery of services.
• You will work closely with different teams—including events management, printing, branding, and fabrication—to streamline processes, manage resources, and drive business growth.
• This role requires a strong leader with a keen eye for detail, problem-solving skills, and the ability to execute projects at a high level.

Key Responsibilities
Operational Strategy & Execution:

• Develop and implement operational strategies that align with the company’s growth objectives.
• Oversee and improve workflows for events, printing and branding, and fabrication to enhance efficiency and productivity.
• Ensure seamless coordination between different business units and teams.
• Identify bottlenecks in operations and implement solutions to optimize processes.

Team Leadership & Management:

• Lead and mentor a team across multiple departments, ensuring alignment with company goals.
• Recruit, train, and manage operational staff, setting clear performance expectations.
• Foster a culture of accountability, collaboration, and continuous improvement.

Project & Resource Management:

• Oversee end-to-end execution of projects, ensuring they are delivered on time, within scope, and within budget.
• Manage procurement, inventory, and resource allocation to ensure smooth operations.
• Work with vendors and suppliers to negotiate favorable terms and ensure quality service.

Quality Control & Customer Satisfaction:

• Establish and enforce quality control measures across all business areas.
• Ensure customer requirements are met and exceeded through consistent service excellence.
• Handle escalations and resolve operational issues promptly.

Financial & Performance Management:

• Develop and manage budgets for operations, ensuring cost efficiency.
• Monitor and analyze operational metrics to track performance and identify areas for improvement.
• Work closely with senior leadership to align operational goals with business objectives.

Requirements

• Proven experience in operations management, preferably in events, printing & branding, or fabrication industries.
• Strong leadership and team management skills.
• Ability to multitask and manage multiple projects in a fast-paced environment.
• Excellent problem-solving and decision-making abilities.
• Strong organizational and communication skills.
• Proficiency in using project management tools and operational software.
• A background in logistics, supply chain management, or business operations is a plus.

Salary
N150,000 - N250,000 Monthly.

Application Closing Date
9th April, 2025.