IT Support Specialist at TRO-VEST Capital Partners

TRO-VEST Capital Partners is a Full-fledged Financial Services Group and Hub that is built strategically to play in the Consumer Lending Space (SME Loans, LPO Financing & Asset Financing); Capital Market Space (Asset Management, Wealth Management, Portfolio Management, Brokerage Services, Financial Advisory & Consulting), Micro-Finance Banking Space (Traders’ Loan & Micro Lending) and Payment Service Bank Space (Agency & Digital Banking).

We are recruiting to fill the position below:

Job Title: IT Support Specialist 

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• We are seeking a highly skilled and experienced IT Support Specialist to join our team in Abuja. 
• The successful candidate will provide technical support and assistance to our employees, ensuring that all IT systems and equipment are functioning properly.

Key Responsibilities

• Provide technical support and assistance to employees via phone, email, and in-person
• Troubleshoot and resolve hardware and software issues
• Install, configure, and maintain computer hardware, software, and peripherals
• Set up and configure user accounts, email, and other network services
• Monitor and maintain network security and performance
• Document and track all technical issues and resolutions
• Collaborate with other IT team members to resolve complex technical issues
• Stay up-to-date with the latest technologies and trends in IT support.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT support or a related field
• Proficiency in Windows, Microsoft Office, and other productivity software
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and organizational skills.

Preferred Qualifications:

• CompTIA A+ or other relevant certifications
• Experience with IT service management tools (e.g. ServiceNow)
• Knowledge of network protocols and architectures
• Experience with cloud-based technologies (e.g. Azure, AWS).

Salary
N150,000 - N200,000 Monthly.

What We Offer

• Competitive salary
• Opportunity to work with a dynamic and growing organization
• Professional development and training opportunities
• Collaborative and supportive work environment.

Application Closing Date
23rd April, 2025.

How to Apply
Interested and qualified candidates should send their Resume and cover letter to: Yvonne.okeke@tro-vestcapitalpartners.com using the Job Title as the subject of the email.