Food and Beverage (F&B) Manager (Five-Star Hotel) at Tivana Workforce

Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business excellence and growth in an ever-evolving marketplace. Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting, Team Retreat Planning and Specialized services.

We are recruiting to fill the position below:

Job Title: Food and Beverage (F&B) Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• The Food and Beverage Manager is responsible for overseeing the daily operations of the F&B department, ensuring high standards of service, profitability, staff management, and guest satisfaction. 
• This role involves strategic planning, budgeting, quality control, and team leadership to deliver exceptional dining experiences

Key Responsibilities
Operational Management:

• Oversee all F&B outlets, including restaurants, bars, room service, and banquet operations.
• Ensure compliance with health, safety, and hygiene standards.
• Monitor food and beverage inventory and manage stock levels efficiently.

Financial Management:

• Develop and manage budgets, forecasts, and cost control strategies.
• Analyze financial performance and implement strategies to increase profitability.
• Manage supplier relationships and negotiate contracts to reduce costs.

Customer Experience:

• Ensure outstanding guest service by maintaining service quality and consistency.
• Handle customer complaints and feedback professionally to resolve issues promptly.
• Create and implement innovative service and product offerings to enhance guest satisfaction.

Team Leadership:

• Recruit, train, and supervise F&B staff, including waitstaff, chefs, bartenders, and supervisors.
• Conduct performance evaluations and provide coaching to improve team performance.
• Foster a positive, team-oriented work environment.

Strategic Planning:

• Develop and implement standard operating procedures (SOPs) for all F&B operations.
• Collaborate with marketing for promotions, events, and special campaigns.
• Stay updated on industry trends and recommend menu and service enhancements.

Qualifications

• Bachelor’s Degree in hospitality management, Hotel Administration, or related field.
• 5+ years of experience in F&B operations with at least 2 years in a managerial role.
• Strong leadership, organizational, and communication skills.
• Knowledge of food safety regulations and F&B industry best practices.
• Proficient in MS Office, F&B management software and PMS.

Application Closing Date
25th April, 2025.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: tivanaworkforce@gmail.com using the Job Title as subject of the email.