Front Desk Officer at Hoop Telecoms Limited

Hoop Telecoms Limited was established in 2017 as a full Telecommunications Service provider. Since its formation, Hoop Telecoms has been growing rapidly and is emerging as a leading provider of telecommunication and business solutions. Our goal is to be the telecom company of choice for voice, video, and data for consumers in Nigeria, West Africa, Africa, and globally. Simply put; our vision is global. HOOPTEL is led by a strong management team with knowledge and extensive experience in the telecom industry, and other professionals with strong administrative skills and experience. We are primarily focused on delivering solutions to customers in Enterprise networks connectivity, Broadband internet services, Voice communication solutions, Video and secured data solutions, Data Centre and co-location services, managed cloud services, and other related telecommunication systems.

We are a company driven to provide our customers with solutions that are customized to fit their current needs, yet flexible enough to accommodate their growth plans, at the most competitive pricing on all service offerings, thus optimizing IT spend and future proofing of our solutions. We deliver value from planning to implementation, through a combination of excellent planning processes, quality service delivery, and excellent customer support systems. Our customers’ satisfaction is evident in our growing customer base that spans every facet of daily living; home broadband internet users, small- to medium-sized businesses, blue-chip establishments, and government institutions. Our customers are our biggest promoters.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Gbagada, Lagos
Employment Type: Full-time

Job Summary

• As our Front Desk Officer, you will be responsible for creating a positive first impression, managing front office operations, and supporting daily administrative functions. 
• Your role is crucial to ensuring smooth communication between the company and its visitors.

Key Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Answer, screen, and forward incoming calls
• Maintain the front desk and reception area in a neat and presentable condition
• Receive and sort daily mail and deliveries
• Schedule appointments and manage meeting room bookings
• Provide administrative support to other departments as required
• Maintain visitor logs and enforce security protocols
• Assist with general office duties including data entry, filing, and documentation

Requirements

• Minimum of OND / HND / B.Sc in any discipline
• 1 - 2 years experience in a similar front desk or customer-facing role
• Excellent verbal and written communication skills
• Good interpersonal and customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Well-organized, detail-oriented, and able to multitask
• Friendly, confident, and professional demeanor.

What We Offer

• A dynamic and collaborative work environment
• Opportunities for growth and career development

Application Closing Date
13th April, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@hooptelecoms.com using “Front Desk Officer – Gbagada” as the subject of the email.