Engineer - Transmission Performance at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Engineer - Transmission Performance

Requisition Number: 5545
Location: Falomo, Lagos
Job type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Transmission Performance
Division: Network 

Mission

• Ensure automation and visibility across the Transmission network domain
• Ensure Transmission Network Quality of Service monitoring, analysis, ensuring Transmission Network performance indices are maintained above agreed targets delivering best in class Customer experience.
• Drive initiatives and interventions to improve overall Transport Network quality

Description

• Measure the network indicators and provide NWG with data/information.
• Evaluate trends in network performance and recommend solutions to optimize network performance.
• Improve network performance through regular network audit and trend/KPI analysis.
• Ensure Regulatory Quality of Service (Qos) Compliance in Transmission Performance domain
• Ensure pre/post checks after network change to ensure minimal disruption to network service performance, availability, and quality.
• Escalate and follow-up till closure all Transmission network domain exceptions and ensure optimal restoration of network performance to agreed KPI target.
• Monitor and ensure degradations on the Transmission Core and Access domain are escalated to the respective stakeholders.
• Ensure resolution of escalated issues within SLA
• Evaluate the impact of changes/parameter optimization on the Transmission Performance domain.
• Generate Transmission Performance statistical analysis.
• Provide insights and reports on the Transmission Core and Access network performance. 
• Carry out in-depth network performance investigations with the aim of optimizing the network and ensuring more efficient utilization of network resources.
• Deliberate ecosystem management to achieve business objectives (value creation), brand value & corporate positioning.

Requirements
Education:

• Bachelor’s degree in a field of Engineering, preferably Electrical/Electronics
• Fluent in English

Experience:
3 - 7 years’ experience in Transmission operation/optimization/performance, with experience working with others, which includes:

• Experience working in a medium organization. 
• Technical experience in telecommunication environment, especially in a multi-vendor environment
• IT Technical Certification is an advantage.
• Proficiency in Excel, BI and PowerPoint usage.

Application Closing Date
22nd April, 2025, 10:59 PM.